PG&E 2008 Annual Report Download - page 9
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7
bility
provide them with a simple, smooth customer
experience. It’s about knowing their needs and
helping them fi nd the smartest solutions for
lowering their energy use and reducing costs.
It’s about making clean energy choices
that not only are right in today’s environment
and economy, but also offer answers to the
challenges we know lie ahead. It’s about giving
back to our communities to keep them healthy
and strong, especially in times of need. Most
of all, it takes vision, discipline, tenacity,
skill, and teamwork to deliver on all of this
in order to meet our customers’ defi nition of
reliability and earn their trust and confi dence.
That’s our collective commitment at PG&E.