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10
KONICA MINOLTA, INC. Annual Report 2014
Business Transformation Results Case 1
Special Feature
“We are proud of what we have
accomplished to date, but we are
really excited about the future. We
have barely begun to leverage the
potential of selling IT Services
through the Konica Minolta Sales
Channels despite having record
growth in IT service sales initiated by
those channels. We are expanding
our vertical market deliverables and coverage. We are collaborating
with the Enterprise Content Management team to harmonize prod-
uct and service offerings. And we will grow our unique offerings
such as regulatory compliance support, for community and mid-size
banks. But the biggest factor in our success is our intent to under-
stand the customer’s point of view and act on it. Our agility as a
company, the ability to execute and the innovative, passionate mem-
bers of our team will ensure our future success.”
Mr. Nick Pegley, VP of Marketing, Konica Minolta All Covered Division
“Konica Minolta and All Covered are in the midst of a dramatic
transformation. Since the acquisition of All Covered at the end of
2010 the division has grown to over 750 employees serving 30 mar-
kets across the United States. The synergies between the vertical
market coverage, enterprise and global account teams and market
coverage model of Konica Minolta have allowed the All Covered
business to scale up from it’s traditional SMB space to be able to
provide unique, integrated hardware, software and service solutions
to enterprise accounts such as Evergreen Packaging.”
“Moving forward, we are delivering results through a combination
of organic growth, acquisition and the expansion of service offerings
such as the All Covered Cloud, enhancing our ability to provide ser-
vices to a wider range of vertical market and enterprise customers.
We can see the effects already in the fact that over 60% of Konica
Minolta’s hardware sales in North America include a combination of
services, solutions and hardware.”
Mr. Nick Pegley, VP of
Marketing, Konica Minolta All
Covered Division