HP 2009 Annual Report Download - page 13

and business processes. These solutions also include tools to automate data center operations and IT
processes. We market them as the HP business technology optimization suite, and we deliver them in
the form of traditional software licenses and, in some cases, via a software-as-a-service distribution
model.
Information management and business intelligence solutions. Our information management and
business intelligence solutions include information data strategy, enterprise data warehousing, data
integration, data protection, archiving, compliance, e-discovery and records management products.
These solutions enable businesses to extract more value from their structured and unstructured
information.
Communications and media solutions. Our communications and media industry solutions address
the creation, delivery and management of consumer and enterprise communications services, with
offerings in service delivery infrastructure and applications, real-time business support systems,
next-generation operations support systems and digital media. These solutions enable operators, media
companies, and network equipment providers to drive incremental revenue, enable new business
models and reduce infrastructure costs.
Personal Systems Group
PSG is the leading provider of personal computers (‘‘PCs’’) in the world based on unit volume
shipped and annual revenue. PSG provides commercial PCs, consumer PCs, workstations, handheld
computing devices, calculators and other related accessories, software and services for the commercial
and consumer markets. We group commercial desktops, commercial notebooks and workstations into
commercial clients and consumer desktop and consumer notebooks into consumer clients when
describing our performance in these markets. Like the broader PC market, PSG continues to
experience a shift toward mobile products such as notebooks. Both commercial and consumer PCs are
based predominately on the Windows↧ operating system and use Intel and AMD processors.
Commercial PCs. PSG offers a variety of personal computers optimized for commercial uses,
including enterprise and SMB customers, and for connectivity and manageability in networked
environments. These commercial PCs include primarily the HP Compaq business desktops, notebooks,
tablet PCs, mini notebooks and mobile workstations, as well as the thin clients, retail point of sale
systems, displays and the new TouchSmart all-in-one PC for business.
Consumer PCs. Consumer PCs include the HP and Compaq series of multi-media consumer
desktops, notebooks and mini notebooks, including the TouchSmart line of touch-enabled all-in-one
desktops and notebooks.
Workstations. Workstations are individual computing products designed for users demanding
enhanced performance, such as computer animation, engineering design and other programs requiring
high-resolution graphics. PSG provides workstations that run on both Windows↧ and Linux-based
operating systems.
Handheld Computing. PSG provides a series of HP iPAQ Pocket PC handheld computing devices
that run on Windows↧ Mobile software. These products range from basic PDAs to advanced
‘‘smartphone’’ devices with voice and data capability.
Imaging and Printing Group
IPG is the leading imaging and printing systems provider in the world for consumer and
commercial printer hardware, printing supplies, printing media and scanning devices. IPG is also
focused on imaging and printing solutions in the commercial markets, from managed print services
solutions to addressing new growth opportunities in commercial printing and capturing high-value pages
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