HP 2006 Annual Report Download - page 139

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HEWLETT-PACKARD COMPANY AND SUBSIDIARIES
Notes to Consolidated Financial Statements (Continued)
Note 18: Segment Information (Continued)
•HP Services provides a portfolio of multi-vendor IT services including technology services,
consulting and integration and managed services, also known as outsourcing. HPS also offers a
variety of services tailored to particular industries such as communications, media and
entertainment, manufacturing and distribution, financial services, and the public sector, including
government and education services. HPS collaborates with the Enterprise Storage and Servers,
and Software groups, as well as with third-party system integrators and software and networking
companies to bring solutions to HP customers. HPS also works with HP’s Imaging and Printing
Group and Personal Systems Group to provide managed print services, end user workplace
services, and mobile workforce productivity solutions to enterprise customers. Technology
Services provides a range of services, including standalone product support, high availability
services for complex, global, networked, multi-vendor environments and business continuity and
recovery services. Technology Services also manages the delivery of product warranty support
through its own service organization, as well as through authorized partners. Consulting and
Integration provides services to architect, design and implement technology and industry-specific
solutions for customers. Consulting and Integration also provides cross-industry solutions in the
areas of architecture and governance, infrastructure, applications and packaged applications,
security, IT service management, information management and enterprise Microsoft solutions.
Managed Services offers IT management services, including comprehensive outsourcing,
transformational infrastructure services, client computing managed services, managed web
services, application services, and business process outsourcing.
•Software provides management software solutions, including support, that allow enterprise
customers to manage their IT infrastructure, operations, applications, IT services and business
processes under the HP OpenView brand. In addition, Software delivers a suite of
comprehensive, carrier-grade software platforms for developing and deploying next-generation
voice, data and converged services to network and service providers under the HP OpenCall
brand. In November 2006, HP completed its acquisition of Mercury. The acquisition will
combine Mercury’s application management, application delivery and IT governance capabilities
with HP’s broad portfolio of management solutions.
HP’s other business segments are described below.
•Personal Systems Group provides commercial PCs, consumer PCs, workstations, handheld
computing devices, digital entertainment systems, calculators and other related accessories,
software and services for the commercial and consumer markets. Commercial PCs are optimized
for commercial uses, including enterprise and SMB customers, and for connectivity and
manageability in networked environments. Commercial PCs include the HP Compaq business
desktops and business notebooks as well as the HP Compaq Tablet PCs. Consumer PCs are
targeted at the home user and include the HP Pavilion and Compaq Presario series of multi-
media consumer desktop PCs and notebook PCs, as well as HP Media Center PCs. Workstations
are individual computing products designed for users demanding enhanced performance, such as
computer animation, engineering design and other programs requiring high-resolution graphics.
Workstations run on UNIX, Windowsand Linux-based operating systems. Handheld
computing devices include a series of HP iPAQ Pocket PC handheld computing devices, ranging
from value devices such as music or Global Positioning System receivers to advanced devices
with voice and data capability, that run on WindowsMobile software. Digital entertainment
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