Advance Auto Parts 2007 Annual Report Download - page 7

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I am confident that the Customer
Acceleration strategy is the key to
re-igniting AAP’s culture to “serve the
customer better than anyone else,”
... I am excited and energized about
2008, as we keep the wheels turning
for our customers!
I thank our Team Members for their commitment and look
forward to listening to them as we continue to grow our company.
Paige McDonnell works for Autopart International in
New Store Development at the corporate office. Paige
has been Team Member of the Year the past two years
for Autopart International, proving her dedication to
the Team and also her customers.
While we are making progress on many initiatives that are focused on the
customer, we are just beginning. Our future will require a more adaptive
customer-driven model. We will be navigating considerable change
as we focus on turning our business around and delivering a better future.
Since joining the team at the beginning of 2008, I have been very impressed
with our Team Members’ commitment to serving our customers. I thank our
Team Members for their commitment and look forward to listening to them as
we continue to grow our company.
We have a ways to go; however, I am confident that the Customer Acceleration
strategy is the key to re-igniting the Advance Auto Parts culture to “serve the
customer better than anyone else,” and that we have assembled the team that
is up to the task. I am excited and energized about 2008, as we keep the wheels
turning for our customers!
We appreciate your support and confidence.
Sincerely,
Darren R. Jackson,
President and Chief Executive Officer
5