Advance Auto Parts 2005 Annual Report Download - page 2

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Loaner Tool Program
Every weekend
my grandson, Billy, and I play around in
the garage restoring an old car. It’s great
for both of us because we are spending
time together and I get to teach Billy
how to take care of a car. There are so
many different repairs in restoration
projects—you can’t possibly buy every
tool you need, but Advance Auto Parts’
Loaner Tool program solves that problem
for me. They let you borrow the tools you
need for free. With the tool kits and great
information on Advance’s web site, Billy
and I are zipping through this restoration
and enjoying every minute. I
Tom &
Billy
Special Order Center
My tuner car is
more than just a hobby. I put a lot of time
and money into keeping it running great
and looking perfect. Sometimes I need
high-end parts and stuff that is hard to
find. And when I do, I go to Advance.
They make ordering so easy and there
are thousands of parts I can choose from.
I just go to the store, tell them what I need
and they order it. If I want to, I can even
get parts delivered right to my door. I
Miguel
Commercial Program
Advance Auto
Parts is more than just a supplier for
my garage—they are my business part-
ner. Jack, the parts guy at the store,
really knows my business and he
understands that the faster I get parts,
the more service I can get done. The
delivery drivers are great too. They are
fast and friendly. When I call my order
in, it’s only a short time before the
driver pulls in and drops off my parts.
For me and my garage, that is the
type of service we need—personal,
dependable and fast! I
Tink
customer
CARE