Singapore Airlines 2010 Annual Report Download - page 68

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SINGAPORE AIRLINES
66
financial review
Performance of the Company (continued)
Staff Strength and Productivity
The Company’s staff strength as at 31 March 2010 was 13,382, a decrease of 1,104 over last year. The distribution of
employee strength by category and location is as follows:
2009-10 2008-09 % Change
Category
Senior staff (administrative and higher ranking officers) 1,222 1,334 - 8.4
Technical crew 2,306 2,347 - 1.7
Cabin crew 6,787 7,433 - 8.7
Other ground staff 3,067 3,372 - 9.0
13,382 14,486 - 7.6
Location
Singapore 11,446 12,376 - 7.5
East Asia 780 860 - 9.3
Europe 398 415 - 4.1
South West Pacific 319 325 - 1.8
West Asia and Africa 270 311 - 13.2
Americas 169 199 - 15.1
13,382 14,486 - 7.6
The Company’s average staff productivity ratios R14 are shown below:
2009-10 2008-09 % Change
Seat capacity per employee (seat-km) 7,583,874 8,212,278 - 7.7
Passenger load carried per employee (tonne-km) 563,318 598,047 - 5.8
Revenue per employee ($) 728,075 909,817 - 20.0
Value added per employee ($) 219,678 294,666 - 25.4
R14 The Company’s staff productivity ratios were computed based on average staff strength of 13,934 in 2009-10 (2008-09:14,343).