DHL 2013 Annual Report Download - page 80

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Staff costs at prior-year level
At , million, staff costs remained at the prior-year level (, million).
. Staff costs and social security benefits
 m
2012 2013
Wages, salaries and compensation 1 14,209 14,307
Social security contributions 2,094 2,111
Retirement benefit expenses 1 954 883
Expenses for other employee benefits 336 357
Expenses for severance payments 177 127
Staff costs 17,770 17,785
1 Prior-year adjusted figures Note .
Wage agreement concluded for Deutsche Post 
In April , Deutsche Post  concluded a collective agreement with the trade
unions for around , employees. e long, -month term is a signicant achieve-
ment. e agreement not only means commensurate compensation, it also creates plan-
ning certainty and stability for the company until mid-. Furthermore, the postal
allowance paid to civil servants as well as the remuneration for trainees and co-operative
education students was adjusted.
e Generations Pact, concluded between Deutsche Post  and the trade unions
in , continued to nd acceptance amongst our workforce in the reporting year.
As at the end of the year, , employees have gone into partial retirement and ,
have set up a working-time account. Together with the competent authorities, we are
also working towards a comparable instrument for age-based working solutions for our
civil servants.
Systematically developing and promoting employees
We employ a multi-step system to develop and promote our employees at all levels.
In multi-day training workshops, top, upper and middle management learn how they
can further develop their personal approach to leadership based on an overarching
philosophy. As at the end of the reporting year, , executives had taken part in such
a workshop. We intend to further develop the programme and add associated meas-
ures in . is success is also reected in our internal placement rate for upper and
middle management, which was .  in the reporting year (previous year: . ).
.  (previous year: . ) of the internal job placements involving these positions
were cross-divisional in .
e “Certied International Specialist / Professional / Manager” training concept
forms a standardised basis for the functional and divisional training of all employees,
and was transferred to  in the reporting year. With eect from , it will support
our ,  employees during the upcoming changes and deepen their knowledge
in all important elds on multiple levels. e trainers will come exclusively from our
own ranks.
Note 
76 Deutsche Post DHL 2013 Annual Report
Non-Financial Figures
Employees
Group Management Report