DHL 2013 Annual Report Download - page 41

Preserving sucient liquidity
In the reporting year, cash ow was used as an additional nancial performance
indicator for calculating management remuneration. is performance metric is tar-
geted at maintaining sucient liquidity to cover all of the Group’s nancial obligations
from debt repayment and dividends, in addition to operating payment commitments
and investments.
Cash ow is calculated using the cash ow statement. Along with  and ,
operating cash ow  is the main performance and incentive metric used by Group
manage ment.  includes items that are directly related to operating value creation. It
is calculated by adjusting  for changes in xed assets (depreciation, write-ups, gains
and losses from disposals), other non-cash income and expense, taxes paid, changes in
provisions and other non-current assets and liabilities. Net working capital remains as
a driver of . Eective management of net working capital is an important way for
the Group to leverage  in the short to medium term.
NON-FINANCIAL PERFORMANCE INDICATOR
Employee opinion survey result as a management indicator
Our annual, Group-wide employee opinion survey measures how successful we
have been in approaching our goal of becoming the employer of choice for our sta.
Furthermore, the “Active Leadership” indicator in particular is a key management tool
that is used in the calculation of variable salary components for our executives. is
indicator reects employees’ assessments of leadership competencies of their direct
superiors, such as how they respond to employee expectations or how they motivate
their sta. e results of the employee survey for the reporting year can be found in the
Employees section.
. Calculation of operating cash flow
Consolidated net profit for the period
attributable to shareholders and
non-controlling interests
Income taxes
Net financial income / net finance costs
Net income from associates
 (profit from operating activities)
Depreciation, amortisation and
( reversals of) impairment losses
on non-current assets
Net income / loss from disposal
of non-current assets
Non-cash income and expense
Change in provisions
Change in other non-current assets
and liabilities
Income taxes paid
Net cash from operating activities
before changes in working capital
(net working capital)
Changes in net working capital
Net cash from / used in operating
activities (operating cash flow – )
Page 
37Deutsche Post DHL 2013 Annual Report
General Information
Group management
Group Management Report