DHL 2013 Annual Report Download - page 3
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In today’s age, tailored logistics services are a key to success for companies in many
industries. We are proficient in this business and are determined to offer every customer
precisely the service they need to be successful. Doing this means facing a wide range
of challenges, even within one industry. We illustrate this on the following pages using
the example of the fashion industry, a sector in which Deutsche Post DHL is one of the
leading international logistics providers.
We are more than aware that our success is reliant on the success of our customers. It
is therefore not without pride that I can report that we achieved all of the goals we set
ourselves for . What’s more, we did so despite the fact that the market recovery
hoped for failed to materialise and that we suffered from major negative currency effects.
Deutsche Post DHL increased profit from operating activities in financial year to
. billion, due to improved margins. Consolidated revenue declined slightly to around
. billion, largely due to negative currency effects. It was particularly pleasing to see
that our most important drivers of growth, the parcel business and the international
express business, remain intact.
The dynamic parcel business in Germany, for instance, contributed to the positive business
development in the division. International business performance in the divisions
was largely impeded by negative currency effects. Although revenue was lower, we were
still able to increase earnings in the and divisions through strict
cost management. The freight forwarding business, however, declined in an appreciably
weakened market. In addition, in the , division included
expenses for the New Forwarding Environment strategic project, with which we have
already made good progress.
For the first time, we set ambitious cash flow targets for and we have clearly
achieved them. After reporting a cash outflow in the prior year, operating cash flow has
now improved to . billion. Furthermore, the Group’s good financial position is also
demonstrated by the favourable refinancing conditions we were offered on the capital
market. For instance, in the reporting year we renewed a long-term credit facility early
and at more favourable terms; we also issued two bonds with a total volume of billion.
1Deutsche Post DHL 2013 Annual Report
To our Shareholders