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SEGMENT REPORTING
 Segment reporting
Segments by division
 m
 
  ,
  
Corporate Center /
Other Consolidation Group
1 Jan. to 31 Dec. 2012 1 2013 2012 1 2013 2012 1 2013 2012 1 2013 2012 1 2013 2012 1 2013 2012 1 2013
External revenue 13,874 14,344 12,378 12,332 14,980 14,151 14,229 14,187 51 71 0 0 55,512 55,085
Internal revenue 98 108 400 380 686 687 111 90 1,152 1,180 2,447 2,445 0 0
Total revenue 13,972 14,452 12,778 12,712 15,666 14,838 14,340 14,277 1,203 1,251 2,447 2,445 55,512 55,085
Profit / loss from
operating activities
 1,048 1,226 1,110 1,133 514 483 419 441 423 421 –3 –1 2,665 2,861
Net income from
associates 0000220000002 2
Segment assets 4,433 4,670 8,684 8,721 7,951 7,659 6,264 5,974 1,322 1,491 215 105 28,439 28,410
Investments
in associates 0 0 28 28 18 20 0 0 0 0 0 0 46 48
Segment liabilities 2 2,505 2,492 2,547 2,915 2,950 2,929 2,825 2,908 797 845 120 112 11,504 11,977
Capex 332 434 597 508 150 129 300 277 318 407 0 0 1,697 1,755
Depreciation
and amortisation 333 346 382 386 111 92 286 270 199 209 0 0 1,311 1,303
Impairment losses 11218220020740028 38
Total depreciation,
amortisation and
impairment losses 334 358 400 408 111 92 288 270 206 213 0 0 1,339 1,341
Other non-cash
expenses 306 273 277 256 77 87 126 107 57 115 1 0 844 838
Employees 3 146,923 149,692 84,623 84,986 43,590 44,174 140,193 143,761 12,958 12,907 0 0 428,287 435,520
Information about geographical areas
 m
Germany
Europe
(excluding Germany) Americas Asia Pacific Other regions Group
1 Jan. to 31 Dec. 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
External revenue 16,825 17,074 17,840 17,628 9,819 9,563 8,619 8,526 2,409 2,294 55,512 55,085
Non-current assets 4,759 5,125 7,228 7,015 3,408 3,244 3,227 3,025 332 332 18,954 18,741
Capex 979 1,128 259 227 259 180 160 165 40 55 1,697 1,755
1 Prior-year amounts adjusted Note .
2 Including non-interest-bearing provisions.
3 Average  s.
. Segment reporting disclosures
Deutsche Post DHL reports four operating segments; these
are managed independently by the responsible segment manage-
ment bodies in line with the products and services oered and
the brands, distribution channels and customer proles involved.
Components of the entity are dened as a segment on the basis of
the existence of segment managers with bottom-line responsibility
who report directly to Deutsche Post DHLs top management.
External revenue is the revenue generated by the divisions
from non-Group third parties. Internal revenue is revenue gener-
ated with other divisions. If comparable external market prices exist
for services or products oered internally within the Group, these
market prices or market-oriented prices are used as transfer prices
(arms length principle). e transfer prices for services for which
no external market exists are generally based on incremental costs.
e expenses for  services provided in the  service centres
are allocated to the divisions by their origin. e additional costs
resulting from Deutsche Post s universal postal service obliga-
tion (nationwide retail outlet network, delivery every working day),
and from its obligation to assume the compensation structure as
the legal successor to Deutsche Bundespost, are allocated to the
 division.
158 Deutsche Post DHL 2013 Annual Report
Consolidated Financial StatementsNotes
Segment reporting