DHL 2013 Annual Report Download - page 73

SUPPLY CHAIN DIVISION
Revenue growth impacted by negative currency effects
Revenue in the division decreased slightly in the reporting year by .  to
, million (previous year: , million). We disposed of our investments in
three businesses which were no longer considered to be core activities. is reduced
revenue by  million. Excluding these disposals and considerable negative currency
eects of  million, revenue grew by . . e main currency eect came from the
appreciation of the euro against the pound sterling. In the fourth quarter of , rev-
enue decreased by .  year-on-year to , million (previous year: , million).
Excluding the eects mentioned above, revenue growth was . .
Asian supply chain business records highest revenue growth
Revenue in the Supply Chain business unit for  was , million, a slight
.  decline from the previous year (, million). Excluding business disposals
and high negative currency eects, growth was . . e largest revenue increases were
seen in the Life Sciences & Healthcare, Automotive, Consumer and Technology sectors
along with signicant growth in Airline Business Solutions. Revenue from the top 
customers increased by . .
In the Americas region, revenues in the major sectors Consumer, Life
Sciences & Healthcare and Automotive improved due to additional volume and new
business. e strongest revenue growth was seen in Brazil, principally in the Technology
sector.
e largest percentage revenue increase was achieved in the Asia Pacic region,
primarily in Australia, China and ailand. Revenue growth in Australia resulted from
additional volumes and new business, above all in the Consumer, Life Sciences & Health-
care and Technology sectors, as well as from Airline Business Solutions. In China, rev-
enue increased signicantly in the Consumer and Technology sectors, whilst in ailand
we beneted from new business and higher volumes in the Automotive, Consumer and
Retail sectors.
In Europe, volumes in the Automotive sector and in Airline Business Solu-
tions increased on account of higher end-customer demand. Revenue in the Life
Sciences & Healthcare sector improved due to additional business with the  National
Health Service. e economic environment adversely aected business in other parts
of Europe.
Revenue in the Williams Lea business unit was , million in the reporting year
(previous year: , million). Excluding negative currency eects, revenue increased
by .  with accelerated growth in the second half of the year. Additional activity and
the start of new contracts were partly oset by lower volumes in the banking and legal
sectors, as well as some contract losses.
New business worth around , million secured
In the reporting year, the Supply Chain business unit concluded additional contracts
worth around , million (previous year: around , million) in annualised reve-
nue with both new and existing customers. Substantial signings were secured with major
customers in the Consumer, Retail, Life Sciences & Healthcare and Technology sectors.
e annualised contract renewal rate remained at a consistently high level.
.  :
revenue by sector, 
Total revenue: , million
4 % Supply Chain Others
3 % Energy
9 % Automotive
9 % Williams Lea
11 % Technology
19 % Life Sciences
& Healthcare
20 % Consumer
25 % Retail
.  :
revenue by region, 
Total revenue: , million
1 At the beginning of , the sub-region
Middle East and Africa was consolidated
into the Asia Pacific region.
28 % Americas
14 % Asia Pacific /
Middle East/Africa
1
58 % Europe/Other /
Consolidation
1
69Deutsche Post DHL 2013 Annual Report
Report on Economic Position
Business performance in the divisions
Group Management Report