Pizza Hut 1999 Annual Report Download - page 13

We are also charged up about further aligning
our operations teams around our “one-time, one-
way” initiative to make sure we’re operating as
efficiently as possible. One such program that
does this, is an innovative systems and opera-
tional initiative called TriYUMf. Aimed at our
back-of-the house and above-restaurant systems,
TriYUMf gleans the best demonstrations of food
quality maintenance, labor cost control and other
operational procedures in an ongoing effort to
improve margins in our stores.
We know that there’s no substitute for experience
in our people — and C.H.A.M.P.S. is a great catalyst
for that. We’re executing process and discipline
around what really matters, gaining the valued
input of our franchisees and driving results that
impact both our people and our profits. That’s the
power of a unique ownership and recognition
culture at work. What could be better?
JONATHAN BLUM, SENIOR VP, PUBLIC AFFAIRS:
At Tricon, we’re walking the talk of com-
munity service by creating and sponsoring
programs that support our customers
across the globe. Pizza Hut’s BOOK IT!®
National Reading Incentive Program encour-
ages 20 million kids every year to learn the
joy of reading. Taco Bell’s TEENSupreme
Program, in partnership with the Boys and
Girls Clubs of America, provides critical leader-
ship and life skills to nearly a million more young
people each year. At KFC, we’ll be launching
a national daycare initiative that’s been in
test this past year, called “Colonel’s
Kids.” We know the Colonel would
be proud of the way we’re help-
ing needy families. And
Tricon’s Harvest Program
donates millions of pounds
of food so those who are less
fortunate can enjoy a good
hot meal. Internationally,
we’re also making a differ-
ence in the community. We’ve
sponsored KFC school schol-
arships in Singapore and
Thailand, disaster relief funds
in China and aid to terminally
ill children in the United
Kingdom, just to name a few of
the hundreds of fine organiza-
tions receiving our aid.
We’d like to thank our thousands of
employees and franchisees who give so
generously to make our world a little bit
better for all.
11
Left: TEENSupreme®mentor, Rick Rodriquez is one of
Taco Bell’s outstanding franchise RGMs who is keeping
teens “off the streets and in school” through his work
with the TEENSupreme®Career Prep Program.
Below: Pizza Hut RGM, Richard Elston coaches and
motivates young students — like 9-year old Nicole
Gormley — to read more frequently through the BOOK
IT! program. Nicole is one of BOOK IT!’s most enthu-
siastic supporters.