Pitney Bowes 2014 Annual Report Download - page 7

Download and view the complete annual report

Please find page 7 of the 2014 Pitney Bowes annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 108

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108

5Pitney Bowes Annual Report 2014
additional value. In 2014 we delivered more than
$200 million of capital back to our shareholders through
dividends and share buybacks.
Our progress so far demonstrates the resilience and
sustainability of our business model as well as our
potential. We’re global and have leading, defendable
market positions in our core businesses. We have
substantial, recurring revenue — which drives signifi cant
cash fl ow — and a strong balance sheet that supports a
strong dividend. We have already identifi ed considerable
productivity enhancements and have a long track record
of delivering e ciencies that continue to streamline our
operations. We are creating a common set of processes
and systems that allow us to execute more e ciently
and at the same time pursue the tremendous growth
opportunities in digital commerce.
A Bridge to Our Second Century
Of course, it takes more than products and business
models to enable a company to reach its second century.
It takes vision and an inspired team able to drive
transformation. We have that at Pitney Bowes — 15,000
people who share a rich culture of innovation and are
dedicated to doing the right things the right way for our
clients and shareholders. They are guided by proven
leaders who have experience delivering on the
challenges and potential in front of us.
Our 95th anniversary in April is an important milestone
in our history, but it is just that, a milestone. Our
ambitions are greater and our vision is longer. We
want to take a company that has made markets and
prospered for nearly 100 years and make it a leader
in driving the physical and digital transformations that
defi ne the 21st century and our second century.
One thing that will remain consistent is our unwavering
commitment to delivering value to our clients and
shareholders. I am grateful to you, our shareholders,
for your support of our strategy and our vision to build
a new, revitalized, and energized Pitney Bowes that
will lead for decades to come.
Marc B. Lautenbach
President and
Chief Executive O cer
What if you could make each of your 15 million customers
feel unique? Nationwide Building Society, the United Kingdom’s
largest member-owned fi nancial institution, uses PitneyBowes
Portrait™ Software to help create real-time customer profi les
that enable its associates to o er specifi c programs and
promotions that are aligned with customer history and needs.
This holistic view of the customer’s banking history and previous
transactions helps Nationwide provide personalized service and
better meet its customers’ needs at every interaction. Working
with Pitney Bowes, Nationwide is able to treat each of its
customers like one in 15 million.
Growing Our
Digital Assets