Oracle 2014 Annual Report Download - page 18

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Table of Contents
The Oracle Linux operating system with Oracle’s Unbreakable Enterprise Kernel is a Linux operating system for enterprise workloads including
databases, middleware and applications. Oracle’s Unbreakable Enterprise Kernel is designed to work well with Oracle products and enables
users to patch core operating systems without downtime.
Oracle provides a broad portfolio of virtualization solutions from the desktop to the data center. Oracle VM is server virtualization software for
both Oracle SPARC and x86 servers and supports both Oracle and non-Oracle applications. Oracle VM software is designed to enable different
applications to share a single physical system for higher utilization and efficiency and simplify software deployment by enabling pre-configured
software images to be created and rapidly deployed without installation or configuration errors. In addition, Oracle Solaris 11 provides
comprehensive, built-in virtualization capabilities for both SPARC and x86 servers, networking and storage resources.
In addition to Oracle Solaris and Oracle Linux operating systems and Oracle’s virtualization software, we also develop a range of other
hardware-related software, including development tools, compilers, management tools for servers and storage, diagnostic tools and file systems.
Management Software
Oracle invests in a range of management technologies and products in order to meet the needs of customers building and efficiently operating
complex IT environments, including both end users’ and service providers’ cloud environments. Oracle Enterprise Manager is a comprehensive
management solution for all Oracle infrastructure, platform and applications technologies and provides an integrated view of the entire IT
lifecycle including deployment, monitoring, and lifecycle management. Oracle Enterprise Manager can be applied to traditional on-premises,
cloud, and hybrid cloud environments in a seamless manner via a single interface, which accelerates customer deployment of and transition to
the cloud with Oracle products. Oracle also enhances and integrates with certain key open technologies including OpenStack, which is broadly
supported by Oracle products for customers that require seamless integration with this method of cloud management and provisioning. The
combination of Oracle’s comprehensive solutions and investments in open standards allows Oracle customers to manage Oracle products
efficiently across a range of IT offerings from traditional on-premises environments to the most advanced cloud architectures.
Hardware Systems Support
Our hardware systems support offerings provide customers with software updates for software components that are essential to the functionality
of our hardware products, such as Oracle Solaris and certain other software products, and can include product repairs, maintenance services and
technical support services. We continue to evolve hardware systems support processes that are intended to proactively identify and solve quality
issues and to increase the amount of new and renewed hardware systems support contracts sold in connection with the sales of our hardware
systems products. Hardware systems support contracts are generally priced as a percentage of the net hardware systems products fees.
Services
We offer services solutions to help customers and partners maximize the performance of their investments in Oracle application, platform and
infrastructure technologies. We believe our services are differentiated based on our focus on Oracle technologies, extensive experience and
broad sets of intellectual property and best practices. Our services business represented 9%, 10% and 11% of our total revenues in fiscal 2015,
2014 and 2013, respectively. Our services business, which is comprised of the remainder of our operating segments, offers the following:
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consulting services that are designed to help our customers and global system integrator partners more successfully architect and deploy
our products, including IT strategy alignment, enterprise architecture planning and design, initial product implementation and
integration, and ongoing product enhancements and upgrades. We utilize a global, blended delivery model to optimize value for our
customers and partners, consisting of on-premises consultants from local geographies, industry specialists and consultants from our
global delivery and solution centers;