Mondelez 2012 Annual Report Download - page 315

segments. LANs are typically confined within limited geographic areas (such as a single building or group of buildings) and offer relatively high
data rates, usually 10/100 mbps or above. LANs typically interconnect End User PCs, local servers, and printers and may connect with WANs.
LANs do not include telecommunication circuits provided by carriers, however LANs can be inter-connected using telecommunication circuits
provided as a result of MAN or WAN Services, so as to appear as a single LAN.
“ LAN Equipment ” shall mean the Equipment and associated attachments, features, accessories, and peripherals supported or used by Supplier
in connection with its provision of LAN Services to the Authorized Users (e.g., bridges, intelligent and non intelligent hubs, switches, gateways,
remote access devices, and associated diagnostic equipment), and all additions, modifications, substitutions, Upgrades or enhancements to such
Equipment. LAN Equipment does not include telecommunication circuits provided by telecommunications carriers, however LAN Equipment
can be inter-connected using telecommunication circuits provided by carriers and MAN and or WAN Equipment, so as to appear as one LAN.
“ Laws ” shall mean all federal, state, provincial, regional, territorial and local laws, statutes, ordinances, regulations, rules, executive orders,
supervisory requirements, directives, circulars, opinions, interpretive letters and other official releases of or by any government, or any authority,
department or agency thereof, including the United States Securities and Exchange Commission and the Public Company Accounting Oversight
Board. The definition of Laws shall include Privacy Laws. For purposes of this Agreement, Laws also shall include all generally accepted
accounting principles of the United States (“ GAAP ”), as such principles and standards may be modified during the Term by the Financial
Accounting Standards Board or other applicable authorities. In addition, any other laws in force in any jurisdiction (regulatory or otherwise) in
which the Services are being provided.
“ Layer 2 Network ”
shall mean a LAN and related Equipment at an individual site that provides Open System Interconnection (OSI) Reference
Model Data Link Layer capability, up to the point of connection to the Supplier provided Layer 3 Core Network. A Layer 2 Network includes all
Equipment required to manage a Sites’ LAN, but for CEEMA Core Locations it specifically excludes all LAN & Wireless LAN (WLAN)
Equipment and Services.
“ Layer 3 Core Network ” shall mean a Network and related Supplier provided and managed Network Equipment which are actively
performing routing, forwarding and related functions based on the Open System Interconnection (OSI) Reference Model Layer 3 definition
connecting a site to the Kraft WAN and additional points beyond the WAN, but excluding any 3rd party provided devices directly connecting a
site to the internet.
“ Legacy Agreement ” means this Agreement, as it exists prior to the GroceryCo Start Date.
“ Level 1 Support ” shall mean support that is provided as the entry point for inquiries or problem reports from Authorized Users. If Level 1
Support personnel cannot resolve the inquiry or problem, the inquiry or problem will be directed to the appropriate Level 2 Support personnel or
third party for resolution. For CEEMA Core Locations, Level 1 Support shall be defined as the initial contact to the Supplier Help Desk by the
Kraft Regional Support Services Staff.
CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR PORTIONS OF THIS EXHIBIT. THE COPY FILED HEREWITH OMITS
THE INFORMATION SUBJECT TO A CONFIDENTIALITY REQUEST. OMISSIONS ARE DESIGNATED [ * * * ]. A COMPLETE
VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
13