Mondelez 2012 Annual Report Download - page 305

“ Billable Resource Unit ” means, in relation to each Resource Unit that is requested or approved by Kraft or is generated by Kraft’s business
activity and identified as a “Billable Resource Unit” on the applicable Supplement, for which distinct charging rates or other charging
mechanisms apply.
“ Brazilian Affected Personnel ” shall have the meaning given in Section 8.1.1.6.2 .
“ Business Continuity (Services) ” shall mean the overall, company-wide plans and activities that are intended to enable continued business
operation in the event of any unforeseen interruption.
“ Cable Plant ” in all forms whether capitalized or not shall mean the physical Cables and Wires that make up the Network infrastructure.
“ Cabling ” or “ Cable ” shall mean cables that come with ends that permit the physical connection between Equipment and a wall jack or patch
panel, including physical cabling media, peripheral cabling used to interconnect electronic equipment and all terminating hardware and cross
connect fields, but not including conduits and pathways.
“ Calls ” shall mean the problems, questions, or requests submitted to the Supplier by telephone, electronically, or other means approved by
Kraft.
“ Cause ” shall mean (i) material breach of any agreement entered into between the employee and Supplier; (ii) material misconduct;
(iii) material or repeated failure to follow Supplier’s policies, directives or orders applicable to Supplier employees holding comparable
positions; (iv) intentional destruction or theft of Supplier property or falsification of Supplier documents; (v) material or repeated failure or
refusal to faithfully, diligently, and competently perform the usual and customary duties associated with your position; (vi) conviction of a
felony or any crime involving moral turpitude; or (vii) material or repeated violation of the Supplier Code of Business Conduct.
“ CEEMA Core Authorized Users ” shall mean users of CEEMA Core Services within a CEEMA Core Location including, but not limited to,
Kraft employees, vendors, customers and contractors.
“ CEEMA Core Equipment ” shall mean all computing, networking, communications and related computing equipment (hardware and
firmware) procured, provided, operated, supported, or used by Kraft, Supplier or Authorized Users in connection with the delivery of CEEMA
Core Services, including (i) mainframe, midrange, server and distributed computing equipment and associated attachments, features, accessories,
peripheral devices, and cabling, (ii) personal computers, laptop computers, terminals, workstations and associated attachments, features,
accessories, printers, multi-functional printers, peripheral devices, and cabling, utilized by Supplier, its employees, contractors and consultants
and (iii) voice (VOIP), data, and wireless telecommunications and network and monitoring equipment and associated attachments, features,
accessories, peripheral devices, and cabling.
“ CEEMA Core Location ” shall mean a Kraft Site in CEEMA that is designated in Schedule 7 or 7.1 or the applicable Supplement as
receiving only CEEMA Core Services from the Supplier.
“ CEEMA Core Server(s) ” shall mean all Wintel Servers, AIX Servers, LINUX Servers, UNIX Servers, and AS/400 Servers located in
Supplier’s Facilities, and all Servers supporting Kraft’s electronic messaging environment (e.g. Exchange) and Servers providing Active
Directory, DNS, DHCP & WINS capabilities to Kraft that are located in a CEEMA Core Location.
CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR PORTIONS OF THIS EXHIBIT. THE COPY FILED HEREWITH OMITS
THE INFORMATION SUBJECT TO A CONFIDENTIALITY REQUEST. OMISSIONS ARE DESIGNATED [ * * * ]. A COMPLETE
VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
3