IBM 2000 Annual Report Download - page 45

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e-procurement
In 2000, IBM “e-procured” more than
$43 billion in goods and services
—
up
60 percent from 1999
—
with 24,000
suppliers worldwide.
of goods and
services are
now purchased
electronically
cost avoidance
from e-procurement
($ in millions)
“IBM’s global purchasing activity is
enormous and, therefore, complicated.
To improve efficiency and effectiveness,
we’ve applied e-business across the
entire buying process, including the
ability to select suppliers, place orders
and handle payments online. What
once took 30 days now takes one.”
patrice knight
Vice President, Procurement Strategy
and Transformation
94%
272
377
240
98 99 00
More than 200,000 employees have
received education and training online.
New IBM managers are trained
through an award-winning program
that blends 75 percent e-learning
with 25 percent classroom training.
“We saved a lot of money last year by
moving 36 percent of our employee
training to an online environment.
But that’s not the best reason to make
the shift. With a mobile workforce like
IBM’s, and the increasing complexity of
our customers’ businesses, we’re able to
provide just-in-time learning for people
who need to be with their clients and not
sitting in a classroom. And we are pro-
viding these same types of e-learning
solutions to customers around the world.”
nancy deviney
General Manager, Learning Services
$350 million
in annual cost
avoidance through
the use of distributed
e-learning
more than