IBM 2000 Annual Report Download - page 43
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page no.
forty-one
chapter 5
coming
home
how the world’s largestproponent
of e
-
business is transforming
its processesand culture to become
the world’slargest e
-
business.
and so it begins.
When does a business become an
e-business? Until recently, the answer
seemed to be: when you can buy some-
thing over its Web site. Today, we know
better. It’s when you work with your
customers, take and fulfill orders, pro-
vide services, procure billions of dollars
in goods and services, interlock with
your suppliers
—
and support thousands of
employees in scores of countries around
the world to learn, collaborate and work
in real time…on the Web. That’s how
we’re helping our customers become
e-businesses. And it all starts at home.