Google 2010 Annual Report Download - page 9

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Whats Next?
Larry and I have always shared a profound belief in the potential for
technology to make the world a better place. It's why we've been
prepared, from the get-go, to place big bets on new technologieswith
the full knowledge that not all of these will always pay o΍ . In the last year
we have seen Google Wave fail, but our browser Chrome has succeeded
beyond what we thought was possible. As always, we learn as much
from our failures as our successes, and are constantly reminded that
execution and delivery matter as much as great ideas.
For the last decade, Eric has done an unbelievable job as CEO steering
Google through rapid growth, while also managing two willful founders.
Personal communications are increasingly complicated to manage, given the volume
of email people receive. Launching Priority Inbox, which uses machine learning to
rank and prioritize emails, we started to tackle this problem. Were encouraged by
indications that show its utility. Priority Inbox users spend 43 percent more time
reading important mail compared to unimportant, and 15 percent less time reading
email overall, compared to Gmail users who dont use Priority Inbox.
After a server crash took down its website, a city in Florida moved their site to
Google Apps, which has given them more time to focus on open government initiatives
like live-streaming city council meetings on YouTube.
Insightly, a one-person software business in Perth, Australia, acquired more than
10,000 customers in its rst seven months thanks to the Google Apps Marketplace.
Chrome (Googles web browser) was released two and a half years ago. Today, at
version 10 Chrome is over six times faster than it was then and over 120 million people
now use it. Whats more, its helping push browser standards forward everywhere.