Express Scripts 2012 Annual Report Download - page 9

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Express Scripts 2012 Annual Report 7
6
Consumer Health and Drug Information. We maintain a public website, www.DrugDigest.org, dedicated to
helping consumers make informed decisions about using medications. Much of the information on DrugDigest.org is
written by pharmacists – primarily doctors of pharmacy who are also affiliated with academic institutions. The information
on DrugDigest.org includes:
Q a drug interaction checker
Q a drug side effect comparison tool
Q tools to check for less expensive generic and alternative drugs
Q audible drug name pronunciations
Q comparisons of different drugs used to treat the same health condition
Q information on health conditions and treatments
Q instructional videos showing administration of specific drug dosage forms
Q monographs on drugs and dietary supplements
Q photographs of pills and capsules
Many features of DrugDigest.org are also available in the limited-access member website at www.express-
scripts.com. The member website gives our clients’ members access to personalized current and, in many cases, previous
drug histories. Members can use the interactive tools from DrugDigest.org to check for drug interactions and find possible
side effects for all of the drugs they take.
To facilitate communications between members and physicians, health condition information from DrugDigest.org
has been compiled into “For Your Doctor Visit,” which is available on the member website. Members follow a step-by-step
process to create a brief, customized packet of information they can share with their doctor. Discussing the completed
checklists gives both the member and the physician a better understanding of the member’s true health status. Information
on DrugDigest.org and www.express-scripts.com does not constitute part of this document.
Personalized Medicine and Pharmacogenomics. We apply the behavioral sciences to prescription drug usage,
quantifying both behavioral factors and market forces related to pharmaceutical spend. We view personalized medicine and
pharmacogenomics as more than using a few genomic tests to predict the effectiveness of medications. Instead,
personalized medicine requires an advanced understanding and application of medical, pharmacy, and behavioral data. A
patient’s age, lifestyle, overall health, and genes can all influence how the patient responds to medications. We utilize our
capabilities in behavioral science principles and pharmacogenomics to offer our clients a comprehensive suite of programs.
Other Business Operations Services
Overview. Through our Other Business Operations segment, we operate integrated brands that service the patient
through multiple paths. CuraScript Specialty Distribution provides specialty distribution of pharmaceuticals and medical
supplies direct to providers and clinics and operates a Group Purchasing Organization for many of our clients. United
BioSource Corporation (“UBC”) develops scientific evidence to guide the safe, effective and affordable use of medicines.
During 2012, 2.4% of our revenue was derived from Other Business Operations services, compared to 2.8% and 2.6%
during 2011 and 2010, respectively.
Provider Services. CuraScript Specialty Distribution is a specialty distributor of pharmaceuticals and medical
supplies direct to healthcare providers for office or clinic administration. Through our CuraScript Specialty Distribution
business unit we provide distribution services primarily to office and clinic-based physicians treating chronic disease
patients who regularly order high dollar-value pharmaceuticals. We are able to provide competitive pricing on
pharmaceuticals and medical supplies. Headquartered in Lake Mary, Florida, CuraScript Specialty Distribution operates
three distribution centers to ship most products overnight within the United States as well as provide distribution
capabilities to Puerto Rico and Guam. CuraScript Specialty Distribution is also a contracted supplier with most major group
purchasing organizations and can leverage our distribution platform to operate as a third-party logistics provider for
pharmaceuticals.
Payor Services. We provide a comprehensive case management approach to manage care by fully integrating pre-
certification, case management and discharge planning services for patients. We assist with eligibility review, prior
authorization coordination, re-pricing, utilization management, monitoring and reporting.