Acer 2007 Annual Report Download - page 49

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46
As a branded PC vendor, Acer does not
engage in R&D and manufacture. However,
Acer takes seriously its responsibility toward
environmental protection and is acutely attentive
to international trends in this area. One issue
currently receiving worldwide attention is the
Kyoto Protocol, which Acer actively follows
up on and stays abreast of related information
and trends in order to plan a response strategy
beforehand.
In addition to actively staying abreast with
international environmental trends, Acer makes
every effort to design environmentally friendly
products in compliance with related international
and domestic regulations. This includes recycling
products, disclosing product environmental
information and providing guidance and
management on environmental aspects for green
suppliers.
6.1.3 Employee Relations
In 2007, there were approximately 5,300 Acer
employees worldwide. Acer respects diversity,
creating an optimal work environment that
allows people to fully actualize their potential
and maximize efciency. Acer employees extend
throughout the globe, and the respective labor
laws of each country or region are met with
full compliance. The internal principles include
Acer Employee Code of Conduct, Jobsite
Safety and Health, Employee Care and Benets,
Educational Training and Diversity and Equity.
For the details, please refer to Acers website:
www.acer.com
6.1.4 Client Relations
Acer strives to provide clients with professional
services and satisfy customer demands through
innovation and steadfast intent. Ultimately, we
hope that customers are proud of their Acer
products. Acer satisfies customer demands
through innovative thinking, always seeking
ways to put our creativity to optimal use and
provide customers with cutting edge technology.
Our customers rely on the knowledge that we
conduct strict inspections on the quality of our
products. Customers can rest assured knowing
that they have a safe product and that Acer will
continue to provide comprehensive customer
service.
Acer is an ISO 9001 certified company,
meaning our quality control and environmental
management systems meet international
standards. It is primarily concerned with quality
management and fulfillment of customer
demands for quality. The quality policy of Acer
is to “deliver zero-defect, competitive products
and services on time.” Acer works early on
in the design stage to provide customers with
reassurance and high quality products. All Acer
products must undergo relevant reliability,
compatibility and regulatory compliance tests
before mass production. To further confirm
product stability, all products undergo the On-
going Reliability Test (ORT) during mass
production.
After new products enter the market, we launch
an Early Warning Program to check the status