Food Lion 2014 Annual Report Download - page 23

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Delhaize Group Annual Report 2014 • 21
When we talk about determination, we are talking about a com-
mitment to perform, even if barriers stand in our way. We know
we can count on each other to perform his or her role to achieve
our goals together. We are accountable and we deliver.
DETERMINATION
Integrity means that we are authentic. We are honest with our-
selves and with others. We are fair and principled towards our
colleagues, our suppliers, our customers, and our communities.
We stick to our word. We do things the right way, every day.
INTEGRITY
If we are going to Learn to Grow, we should better be humble.
Because the humble person is inspired to teach and to learn from
others, as well as to be alert to external developments. We always
look for ways to serve others and respect the role each of us plays
in delivering on our commitments.
HUMILITY
Courage is required to take the road less traveled. We dare to
challenge ourselves, each other and our competitors. We are
commercially aggressive.
COURAGE
Finally, fi nding the humor of the situation helps to put things in
perspective and enables us to appreciate both our successes and
our setbacks. And while work is serious, humor keeps us from
taking ourselves too seriously. Humor makes work enjoyable while
sparking creativity and innovation. Humor makes us different.
HUMOR
Our Values represent “who” we are and want to be –
for our customers and for each other.
OUR VALUES