Entergy 2011 Annual Report Download - page 16

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Please find page 16 of the 2011 Entergy annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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by achievements of specific Entergy work groups,
such as our New Caney Network employees
in Texas who have worked more than 20 years
without a lost-time accident. Their success
demonstrates an accident-free work environment
is attainable with sound safety programs and
engaged employees.
We monitor our safety performance in ways
that are consistent with the U.S. Occupational
Safety and Health Administration Voluntary
Protection Program, the most prestigious
safety and health recognition program in the
country. Entergy work sites are encouraged
to apply for certification under OSHA VPP.
Approximately 70 Entergy work sites, or about
60 percent of the Entergy sites that can feasibly
file for certification, have achieved OSHA VPP
Star status, the highest possible rating for an
industrial work site. Achieving VPP Star status is
a tremendous employee-driven achievement and
evidence of Entergy’s strong safety culture.
Preserving and
Protecting Our Environment
We have long believed that the net increase in
greenhouse gas emissions that have been going
into the atmosphere has a harmful effect on our
environment. We have worked for more than
10 years to reduce the effects of our operations
on the environment, especially related to climate
change. Our 2011 environmental initiatives and
our point of view on climate change are presented
in detail in the “Going Green by Necessity” section
of this annual report, which is found on page 24.
Contributing to a Society That Is
Healthy, Educated and Productive
We pursue multiple societal responsibility efforts
focused on providing comprehensive assistance
to our low-income customers, enhancing the
communities in which we operate and developing
a diverse, engaged and energized workforce.
Providing Comprehensive
Assistance to Low-Income Customers
Of the 2.4 million residential customers served
by Entergy’s utility operating companies, about
25 percent require government assistance
to meet their basic needs. Our Low-Income
Initiative, which began more than 10 years ago,
is designed to improve the flow of assistance
funds, help customers better manage their
energy use and support education, job training
and asset accumulation programs that can help
break the cycle of poverty.
Another Way of Looking at Things
Frogs often sit in water or swim with only their eyes and nose
above the surface. From this position, they can spot moving
insects while staying hidden from birds and other predators,
effectively balancing potential returns and risks.
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