Clearwire 2009 Annual Report Download - page 19

s
u
b
scr
ib
ers w
i
t
h
un
li
m
i
te
dl
oca
l
an
dl
ong
di
stance ca
lli
ng,
i
nc
l
u
di
ng ca
ll
sw
i
t
hi
nt
h
eUn
i
te
d
States, Cana
d
a, an
d
P
uerto Rico, for a fixed monthl
y
fee, with various promotional discounts available. The VoIP service ma
y
also b
e
p
urchased in a bundled offering with our other services. Our VoIP telephony service permits calls outside these
c
ountr
i
es on a c
h
arge-per-ca
ll b
as
i
s. Our VoIP te
l
ep
h
ony serv
i
ce pac
k
age
i
nc
l
u
d
es en
h
ance
d
ca
lli
ng
f
eatures suc
h
as
voice mail, call waitin
g
, 3-wa
y
callin
g
and caller ID. Our service is also E911 compliant and offers number
p
orta
bili
ty. In a
ddi
t
i
on, our VoIP su
b
scr
ib
ers can set a range o
f
te
l
ep
h
ony opt
i
ons on
li
ne, suc
h
as ca
ll f
orwar
di
ng an
d
c
a
ll bl
oc
ki
ng. We prov
id
e opt
i
ona
l
ema
il
not
ifi
cat
i
on o
f
vo
i
cema
il
messages t
h
roug
h
w
hi
c
h
asu
b
scr
ib
er ma
y
ch
oose to rece
i
ve a vo
i
cema
il
messa
g
e attac
h
e
d
as a
fil
e to an ema
il
messa
g
e. Our VoIP te
l
ep
h
on
y
serv
i
ce
is
facilities-based, which means that the service is provided across our network and switches through infrastructure w
e
c
ontrol. We believe this allows us to deliver better average call quality than is generally available on non facilities
-
b
ase
d
VoIP s
y
stems, w
hil
eus
i
n
gl
ess
d
ata capac
i
t
y
.
Our subscribers generally make their payments through an automatic charge to a credit or debit card or ban
k
account. In addition, in our CLEAR
TM
R
m
arkets, we have implemented a point of sale s
y
stem that allows our
s
ubscribers to make cash pa
y
ments, and we expect that we ma
y
offer additional forms of pa
y
ment in the future as we
t
arget new customer segments.
C
learwire Pre-4G Mobile Broadband Services
As of December 31, 2009, we offered our
p
re-4G service in 30 markets in the United States and 4 markets i
n
E
urope. We
b
e
li
eve t
h
at our su
b
scr
ib
ers
i
n our
l
egacy mar
k
ets are attracte
d
to our w
i
re
l
ess
b
roa
db
an
d
serv
i
ces
p
rimaril
y
because our existin
g
networks combine certain features of cable modem, DSL and cellular networks into a
s
in
g
le service offerin
g
at an attractive price.
T
o use our C
l
earw
i
re w
i
re
l
ess
b
roa
db
an
d
serv
i
ces
i
n our
l
e
g
ac
y
mar
k
ets, our su
b
scr
ib
ers must o
b
ta
i
n one o
f
our
r
esidential modems or PC cards. Our subscribers
g
enerall
y
lease a residential modem from us or a PC card, each for
a monthl
y
fee, in our United States markets. We also offer modems and PC cards for sale to those subscribers who
p
re
f
er to own rat
h
er t
h
an
l
ease. We requ
i
re su
b
scr
ib
ers un
d
er our “no contract” payment p
l
an to purc
h
ase a mo
d
em
or PC card in order to subscribe for our broadband services. We offer subscribers a choice of service plans desi
g
ned
t
o accommodate users that require
g
reater access speeds or more email addresses and web hostin
g
accounts.
S
u
b
scr
ib
ers may s
i
gn up
f
or
l
ong-term serv
i
ce contracts or c
h
oose mont
h
-to-mont
h
p
l
ans
.
As of December 31, 2009, we offered our VoIP telephon
y
services in all of our 30 domestic le
g
ac
y
markets. We
cont
i
nue to exp
l
ore opt
i
ons
f
or
d
ep
l
oy
i
ng res
id
ent
i
a
l
vo
i
ce serv
i
ces
i
n our
i
nternat
i
ona
l
mar
k
ets,
b
ut we
d
o not
h
av
e
s
pec
ifi
cp
l
ans to
d
ep
l
oy VoIP te
l
ep
h
ony serv
i
ces
i
nt
h
ose mar
k
ets
i
nt
h
e near term. In our
l
egacy mar
k
ets, we ar
e
currentl
y
offerin
g
a sin
g
le service plan that provides subscribers with unlimited local and lon
g
distance callin
g
,
i
nc
l
u
di
ng ca
ll
sw
i
t
hi
nt
h
eUn
i
te
d
States, Cana
d
a, an
d
Puerto R
i
co,
f
or a
fi
xe
d
mont
hl
y
f
ee, w
i
t
h
var
i
ous promot
i
ona
l
di
scounts a
v
a
il
a
bl
e.
I
n our le
g
ac
y
markets, our subscribers
g
enerall
y
make their pa
y
ments throu
g
h an automatic char
g
e to a credit
or
d
e
bi
t car
d
or
b
an
k
account.
Wholesale Services
We also offer 4G mobile broadband services through one or more of our Wholesale Partners in each of our 4G
mar
k
ets. Our W
h
o
l
esa
l
e Partners
h
ave
b
e
g
un o
ff
er
i
n
g
our serv
i
ces as part o
f
t
h
e
i
r
b
un
dl
e
db
ran
d
e
d
o
ff
er
i
n
g
,or
h
av
e
announced their intentions to offer these services to current and future subscribers in our markets. Under existin
g
commercial a
g
reements, our Wholesale Partners are able to offer the same t
y
pes of services as Clearwire in our 4
G
mar
k
ets. A
ddi
t
i
ona
ll
y, our W
h
o
l
esa
l
e Partners may o
ff
er custom
i
ze
d
serv
i
ces over our networ
k
as
l
ong as t
h
ose
s
ervices are technicall
y
feasible and will not materiall
y
de
g
rade the qualit
y
of the other services we provide over ou
r
network.
M
arkets
S
erved and Deploymen
t
We use the term “market” to refer to one or more municipalities in a geographically distinct location in whic
h
w
e provide our services. Our markets range from major metropolitan areas to smaller cities and the surroundin
g
areas
.
9