American Home Shield 2010 Annual Report Download - page 402

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1
Subject to a request for confidential treatment, certain portions of this agreement have been intentionally omitted. The omitted
portions subject to the confidential treatment request are designated by three asterisks ([***]). A complete version of this
agreement has been separately filed with the Securities and Exchange Commission.
SCHEDULE S
CUSTOMER FACILITIES
This is Schedule S, Customer Facilities, to the First Amended and Restated Transaction Document No. 1 to that certain First Amended
and Restated Master Services Agreement, dated as of November 1, 2010, between ServiceMaster Consumer Services, L.P. and
International Business Machines Corporation. Unless otherwise defined herein, capitalized terms have the meanings set forth in the
Master Agreement, the "Definitions" Exhibit to the Master Agreement, or the "Definitions" Schedule to the Transaction Document.
Service Provider shall provide [***] Services to the Customer facilities (listed beginning on the next page) where indicated by an "Y"
in the column labeled [***]. Service Provider shall provide [***] Services to the Customer facilities (listed beginning on the next
page) where indicated by an "Y" in the column labeled [***]. Services and [***] Services mean those activities and tasks described in
[***], of the "Services Description" Schedule.
Where indicated by a "Y" in the column labeled "IBM On Site (Y/N)," Service Provider shall provide the Services using Service
Provider personnel who are physically on-site at the applicable Customer facility during the business hours specified in the table
below, as determined by the classification of the Customer facility indicated under the column labeled "Location Type."
[***] [***]
[***] [***]
[***] [***]
[***] [***]
Schedule S continues on the next page.
[***] [25 pages omitted]
1
Subject to a request for confidential treatment, certain portions of this agreement have been intentionally omitted. The omitted
portions subject to the confidential treatment request are designated by three asterisks ([***]). A complete version of this
agreement has been separately filed with the Securities and Exchange Commission.
SCHEDULE T
APPROVED SUBCONTRACTORS
This is Schedule T, Approved Subcontractors, to the First Amended and Restated Transaction Document No. 1 to that certain First
Amended and Restated Master Services Agreement, dated as of November 1, 2010, between ServiceMaster Consumer Services, L.P.
and International Business Machines Corporation. Unless otherwise defined herein, capitalized terms have the meanings set forth in
the Master Agreement, the "Definitions" Exhibit to the Master Agreement, or the "Definitions" Schedule to the Transaction
Document.
The subcontractors listed in the table below are Approved Subcontractors under Section 9.3 of the Master Agreement. Service
Provider shall provide project management and technical direction for all subcontractors. [***].
1