American Home Shield 2010 Annual Report Download - page 295

4.1.5 Preliminary Specification Report Review
(a) Customer and Service Provider shall review the Preliminary Specification Report and Customer
shall [***]
(b) Where Customer has instructed Service Provider to prepare a Detailed Specification Report, [***],
Service Provider shall prepare and submit a Detailed Specification Report including [***]
4.1.6 Detailed Specification Report Review
(a) Once submitted by Service Provider, Customer shall review the Detailed Specification Report
[***]
(b) [***] submit such Preliminary Specification Report and other appropriate information for review
and approval.
4.1.7 [***]
4.1.8 Effectiveness of a Change
(a) Upon the approval of either a Preliminary Specification Report or a Detailed Specification Report
by both Responsible Executives, the contents of such approved Change shall be deemed to be agreed and incorporated into the
Agreement on the date of the last signature or as the Parties may otherwise agree. All services added or modified by a Change Order
shall be "Services" under the Agreement, and the performance of Change Orders shall in all respects be governed by the Agreement.
[***]
(b) Neither Party shall have any obligation to commence or comply with any proposed Change,
perform services that would be covered by any proposed Change, or pay any charges that would be covered by any proposed Change,
until such time as the Parties' Responsible Executives have approved the appropriate Change Order. Disputes regarding a proposed
Change shall be subject to the Dispute Resolution Procedures.
(c) [***] All acceptance of work under Change Orders shall be subject to the Section 3.5 (Acceptance
Process for Deliverables) above.
4.1.9 Change Management Reporting Requirements
Service Provider shall provide Customer [***], a summary specifying the status of all pending Change Orders.
[***]
4.1.10 Immediate Changes
(a) Subject to the provisions of this Section 4.1.10, Service Provider shall immediately perform any
Immediate Change upon Customer's request.
(b) Notwithstanding any other process described in this Exhibit, if a proposed Change requested by
Customer is an Immediate Change, then [***]