American Home Shield 2010 Annual Report Download - page 332

it is sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use
of digital certificates. ServiceMaster digital certificates are issued by VeriSign, one of the most established signers of digital
certificates. To learn more about ServiceMaster online security, simply click on the "Security" icon in your browser tool bar.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not
contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change
your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the ServiceMaster
Quality Service Network web sites.
Our site uses cookies to ensure customers do not see the same advertisement or content repeatedly. We use cookies to deliver
information specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.
Will ServiceMaster disclose the information it collects to outside parties?
ServiceMaster does not sell, trade, or rent your personal information to others. We may choose to do so in the future with
trustworthy third parties, but you can request that we do not by emailing us at [email protected]. (If you use
more than one email address to shop with us, send this message from each email account you use.) Also, ServiceMaster may
provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party
vendors, but these statistics will include no personal identifying information.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from ServiceMaster and our partners at the point
where we request information about the visitor.
This site allows the following options for removing your information from our database. If you do so, you will not receive future
communications from us.
1. You can send email to [email protected]
2. You can send mail to the following postal address:
ServiceMaster Corporate Communications
3250 Lacey Road, Suite 600
Downers Grove, IL 60515
3. You can call the following telephone number:
[phone]
4. You can fax us at:
[phone]
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
1. You can send email to [email protected]
2. You can send mail to the following postal address:
ServiceMaster Corporate Communications
3250 Lacey Road, Suite 600
Downers Grove, IL 60515
3. You can call the following telephone number:
[phone]
4. You can fax us at:
[phone]
Your consent
By using our Web site, you consent to the collection and use of this information by ServiceMaster. If we decide to change our
privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use
it, and under what circumstances we disclose it.
Tell us what you think
ServiceMaster welcomes your questions and comments about privacy. Please send email to [email protected]
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can
contact: