American Home Shield 2010 Annual Report Download - page 383

4.3(a)(iii) and (iv) apply. For Consulting and Non-IT Projects the charges will be calculated using the Project Rates in Schedule E-6.
[***]
5. PASS-THROUGH CHARGES
[***] Any Pass-Through Charges to be added after the Execution Date must be added through the Change Control Procedures.
With each Service Provider invoice containing Pass-Through Charges, Service Provider shall provide to Customer accurate copies of
all such Third Party invoices for Pass-Through Charges.
Service Provider shall transfer to Customer all rebates, credits, and other monetary benefits arising out of the Pass-Through Charges.
If any such rebates, credits, or other monetary benefits are attributable to similar expenses incurred by Service Provider for multiple
customers, then the portion of such rebates, credits, or other monetary benefits payable to Customer shall be pro-rated to reflect the
volume of applicable Pass-Through Charges attributable to Customer relative to the volumes of such similar expenses attributable to
other Service Provider customers.
6. INVOICE FORMAT AND PROCESS
6.1. Sections 4.4(a) through (c) of Master Agreement Superseded
Sections 4.4(a) through (c) of the Master Agreement do not apply to Transaction Document No. 1 and are superseded by this
Section 6.
6.2. Invoice Format
Each invoice provided by Service Provider to Customer shall conform with the format and invoice specifications set forth in Schedule
E-10 to Transaction Document No. 1. Such invoices shall be delivered in both hard copy and electronic format, and shall be
accompanied by supporting information, in a format mutually agreed between the Parties, sufficient for Customer to verify the total
Charges due. Customer requires central delivery of a single monthly management report, in hard copy form and electronic form open
to analysis (e.g., Excel spreadsheets), that consolidates all invoice information as well as separate detail to support each separate
invoice and any additional reporting described in "Reports" Schedule.
6.3. Invoice Errors
Service Provider must promptly advise Customer of any incorrect calculation in Service Provider's favor (e.g., any Resource Units
which were incorrectly included in its calculation of the Charges) and provide Customer with a credit reversing the effect of the error,
promptly, regardless of when it is discovered. Equally, if Customer discovers any such errors, upon receipt of appropriate
documentation of such error, Service Provider must provide a credit to reverse the effect of the error.
6.4. Accrual Support
Customer may require from time to time support and information from Service Provider regarding accrual of liabilities in respect of
the Services, often in connection with unbilled
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