American Home Shield 2010 Annual Report Download - page 350
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4.7 Network Performance
If prior to [***], Service Provider fails to perform any of the network-related tasks in accordance with the
specifications in the table below [***].
The specifications below are in addition to the requirements set forth in the Agreement; provided, however, the
"Service Level Agreement" Schedule will govern the determination of a Service Level Default. Service Provider will designate a
network focal to be the single point of contact for Customer with respect to network-related performance issues. [***]
TASK SPECIFICATIONS
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
[***] [***]
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