American Home Shield 2010 Annual Report Download - page 338

contact us through one of the channels identified in the choice/ opt-out section.
Note to Parents: Your child's privacy is important to us and that is why we take additional measures to protect the privacy of the
younger visitors to our Web site. We have created a children's area, "Just For Kids," in which we offer content specially designed for
children. Currently, we do not collect any personally identifiable information in the children's area of our site. If we do in the future,
we will do so consistent with the requirements of the Children's Online Privacy Protection Act (COPPA).
How does ServiceMaster protect customer information?
When you place orders or access your account information, we use a secure server. This secure server software, SSL (Secure Sockets
Layer) encrypts all information you input before it is sent to us. Furthermore, all of the customer transactional data we collect is
protected against unauthorized access with the use of digital certificates. ServiceMaster's digital certificates are issued by VeriSign,
one of the most established signers of digital certificates. To learn more about ServiceMaster's online security simply click on the
"Security" icon in your browser tool bar.
What about cookies?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain
any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to
prevent that. Even without accepting cookies, you can still use most of the features throughout the ServiceMaster Quality Service
Network Web sites.
Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same advertisement or content repeatedly.
We use cookies to deliver information specific to your interests and to save your password so you don't have to re-enter it each time
you visit our site. Will ServiceMaster disclose information it collects to outside parties? ServiceMaster does not sell, trade, or rent
your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we
do not by emailing us at [email protected] (If you use more than one e-mail address to shop with us, send this message from
each e-mail account you use). Also, ServiceMaster may provide aggregate statistics about our customers, sales, traffic patterns, and
related site information to reputable third-party vendors, but these statistics will include no personal identifying information.
Choice / Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from ServiceMaster and our partners at the point
where we request information about the visitor.
This site allows us the following options for removing your information from the database. If you do so, you will not receive future
communications from us.
You can send email to [email protected]
You can send mail to the following postal address:
ServiceMaster Consumer Services
Unsubscribe, Mail Stop A4-1831
860 Ridge Lake Boulevard
Memphis, TN 38120
You can call the following telephone number: 1-800 WE SERVE
Correct / Update
This site gives users the following options for changing and modifying information previously provided.
You can send email to [email protected]
You can send mail to the following postal address:
ServiceMaster Consumer Services
Unsubscribe, Mail Stop A4-1831
860 Ridge Lake Boulevard
Memphis, TN 38120
You can call the following telephone number: 1-800 WE SERVE
Your Consent
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