American Home Shield 2010 Annual Report Download - page 340

Privacy Policy
The TruGreen Companies is committed to protecting the privacy of our users' personal information. To better protect your privacy, we
have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices
and the choices you can make about the way your information is used. Our privacy policy contains the following information:
Information The TruGreen Companies collects and how it is used
Disclosure of information to outside parties
Information partners collect
Our use of cookies
Commitment to the security of your information
How to update/change your preferences
Changes to our privacy policy
Information The TruGreen Companies collects and how it is used
The TruGreen Companies collects certain information to enable you to take full advantage of our offerings when you register at our
site, order products or services, participate in our contests, surveys, promotions, or activities, or otherwise communicate with us. If
you choose, you can visit The TruGreen Companies without providing us with any information about yourself. The TruGreen
Companies collects both personally identifiable and non-personally identifiable information from users of its website.
Personally Identifiable Information
When you register with The TruGreen Companies, we require you to give us contact information (such as your name, e-mail address,
and physical address).
We may require additional information for specific promotions or contests run on our site.
We use the customer contact information we collect to connect you with a service provider, and to send you, if you so choose,
information about our company, newsletters, promotional materials, and information from the service provider network.
We may also use the information we collect, in combination with outside records, to notify you about important changes to the
website, new TruGreen Companies services and products, and special offers and information we think you'll find valuable. We may
send you information in conjunction with third-party partners that we think is relevant to your interests.
We use information gathered at the time of purchase to process your order, to enable the provider to fulfill your order, and to notify
you of your order status. A customer care representative or service provider may contact you in order to fulfill a service you purchased
or to provide information you requested.
Non-personally Identifiable Information
We may collect certain non-personally identifiable information about you when you visit our site, such as the type of browser you are
using (e.g., Netscape, Internet Explorer), the type of operating system you are using, the referring site from which you came (e.g., a
partner site), and the domain name of your internet service provider (e.g., America Online, EarthLink).
1