American Home Shield 2010 Annual Report Download - page 337

At ServiceMaster, we are committed to protecting your privacy. We use the information we collect about you to process orders and to
provide a more personalized shopping experience. Please read on for more details about our privacy policy for all ServiceMaster
Quality Service Network Web sites, including:
www.AllAboutHome.com
www.AmericanHomeShield.com
www.AmeriSpec.com
www.FurnitureMedic.com
www.MerryMaids.com
www.ServiceMaster.com
www.Terminix.com
www.TruGreen.com
www.weservegift.com
What information do we collect? How do we use it?
When you request information about a product or service or register with one of our sites, we may need to know specific information
about you. This enables us to process your registration/ requests and reply to your needs promptly.
Our site's registration and survey forms require users to give us contact information (like your name, e-mail and address) and
demographic information (like your zip code, age or income level). We use customer contact information from these registration and
survey forms to send you information about our company, promotional materials and information from our partners. Users may opt-
out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We
use this data to tailor your experience at our sites and distribute content that we think you might be interested in.
We run contests on our site in which we ask visitors for contact information (like your e-mail address) and demographic information
(like your zip code, age, income level). We use contact data from our contests to send users promotional data from our partners. Users
may opt-out of receiving future mailings; see the choice/ opt-out section below.
Demographic and profile data is also collected at our site. We use this data to tailor your experience at our site, distribute content that
we think you might be interested in, and display the content according to your preferences. When you enter a contest or promotional
feature, we may ask for your contact information so we can administer the contest and notify winners.
When you order products or services from the ServiceMaster Quality Service Network Web sites, we need to know your name, e-mail
address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of
your order status. To learn more about our encryption policies, please review the section on How does ServiceMaster protect customer
information.
This site contains links to other sites. ServiceMaster is not responsible for the privacy practices or the content of such web sites. We
will not pass your information along to the linked site; however, we cannot protect your information if you provide it to that site.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the ServiceMaster Quality Service
Network Web sites (listed above). We may also use the information we collect to occasionally notify you about important changes to
the Web site, new ServiceMaster services, and special offers and information we think you'll find valuable. If you would rather not
receive this information, please
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