Symantec 2002 Annual Report Download - page 30

facilitate our marketing and distribution in international markets. Our international operations are subject to
various risks common to international operations, including:
‚ government regulations;
‚ import restrictions;
‚ currency Öuctuations;
‚ repatriation restrictions; and
‚ in some jurisdictions, reduced protection for our copyrights and trademarks.
Symantec
TM
Security Response
Symantec Security Response is a team of dedicated intrusion experts, security engineers, virus hunters
and global technical support teams that work in tandem to provide extensive coverage for enterprise businesses
and consumers. Symantec Security Response provides customers with comprehensive, global, 24x7 Internet
security expertise to guard against today's blended Internet threats, threats that are multi-faceted in their
operating methods and eÅects.
Symantec Security Response addresses blended threats by providing a thorough analysis of Internet
security threats, evaluating how threats work together, then oÅering recommendations on protection. This
allows us to respond to complex security threats in a more holistic, preventive manner. A Symantec Security
Response analysis can show how multiple threats work together, how this could impact a customer, and how to
protect against these threats.
Symantec Security Response delivers knowledgeable, proactive security protection through product
security policies and best practice guidelines that can be updated and distributed through automated
processes. Additionally, Symantec Security Response provides rapid reactive security protection through its
incident response program, including emergency antivirus signatures, deÑnitions and policies, as well as
outbound communications such as alerting services.
Research Centers
The research centers of Symantec Security Response are focused on collecting and analyzing the latest
malware threats from network security threats and vulnerabilities to viruses and worms. When a new threat or
vulnerability is discovered, Symantec Security Response experts provide rapid emergency response, focusing
on communication with customers and delivery of security updates for our security products.
Symantec Security Response researchers represent a cross-section of many of the most highly regarded
security experts in the industry. Research centers are located around the world, including North America,
Asia, Australia and Europe.
To ensure that customers are utilizing the most recent technologies available for addressing security
issues, Symantec Security Response experts leverage our sophisticated back-end product architecture. This
architecture allows users to receive the latest security updates Ì including virus deÑnitions and intrusion
detection signatures Ì automatically in the event of a new security threat or outbreak. LiveUpdate technology
simpliÑes and speeds the process of receiving and implementing security updates for our security product
oÅerings at the server, gateway and desktop levels.
Communication Methods
Symantec Security Response not only provides time-sensitive security advisories using web updates, but
also provides alerting services, technical support and media alerts. Symantec Security Response is committed
to educating the general public about key security threats and trends through published white papers and
speaking engagements worldwide.
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