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19SYMANTEC ANNUAL REPORT 2002NEW RULES
fig. 06 EXPERIENCE REQUIRED—Symantec celebrates 20 years of meeting and exceeding customer expectations.
customers such as Critical Path™
, AT&T WorldNet Service and ALLTEL. Symantec also
works with service providers to offer Norton AntiVirus™
, Norton™Personal Firewall and
Norton Internet Security™for “lease” to their subscribers.
Whether it is through retail, OEM agreements or service providers, Symantec gives
customers the flexibility to access their security solutions in a way that makes sense
for them.
we train the experts Security is as much about highly skilled people as it is about tech-
nology. To meet the rising demand for security experts, Symantec has created a world-
wide channel program that gives partners the opportunity to expand their business in
Internet security—and fill the need for qualified experts on Symantec security solutions.
With more than 17,000 partners signed up worldwide, our channel partner pro-
gram provides resources and fee-based training and certification on basic product
knowledge as well as critical technologies and processes in four technical areas: virus
protection and content management, firewall and VPN technologies, intrusion detec-
tion systems and vulnerability management.
we make outsourcing good business Rather than maintaining security expertise on
their internal staff, some companies prefer to outsource ongoing security management.
For such businesses, Symantec™Managed Security Services offers cost-effective out-
sourced solutions that allow organizations to protect their e-business infrastructure and
focus on core business issues. Our services include ongoing management of vulnerabil-
ity assessment, policy compliance, antivirus, intrusion detection and response, and
firewall and VPN systems.
Providing around-the-clock service from our Security Operations Centers in Texas,
England and Germany, Symantec security analysts currently manage thousands of
devices for customers worldwide, monitoring an average of 22 million events a month.
This generates significant intelligence about the ongoing security environment from
which all our customers can benefit.
making the Internet more secure Securing the networked environment so enterprises
and individuals feel comfortable conducting more and more business online—no mat-
ter how they connect—is an ever-changing game. In the days ahead, the winners will
be organizations that can align their security strategy with their business strategy and
understand that security decisions are also business decisions. Working hand-in-hand
with our global customers and partners, Symantec is leading a new generation of solu-
tions that enable today’s connected world. And tomorrow’s.
1982 2002