Nordstrom 2007 Annual Report Download - page 3

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customers, employees and shareholders,
D
eR
A
On behalf of everyone at Nordstrom, I am pleased to share with you our company’s 2007 performance
and outlook for 2008 and beyond.
Overall, we realized a number of top performances in 2007, thanks to the hard work of more than
55,000 Nordstrom employees. Let’s review the highlights:
Total sales increased 3.1% to a record high $8.8 billion and comparable sales
increased 3.9% — our sixth consecutive year of same-store sales gains.
Improving store productivity resulted in a return on investment (ROIC) of 19.4%,
and sales of $402 per square foot on a 52-week basis, our best performance ever.
Our SG&A rate (expenses as a percentage of net sales) improved for the
seventh year in a row at 26.7%, improving by 9 basis points over last year.
Earnings Before Interest and Taxes (EBIT) were $1.247 billion this year,
an improvement of 8.5% over last year.
In total, 2007 was a year of good performance for our company. But 2007 was really a tale of two halves.
In the first half, the industry was robust, our team executed well, and we experienced comparable store growth
of 7.5%. Around mid-year, the market slowed dramatically and our comparable store sales growth was only 0.5%.
While we managed our operating expenses well throughout the year, inventories increased in the third and
fourth quarters, at about the same time the economy began to slow and sales softened. We addressed the
inventory issues quickly and corrected many of them by the beginning of 2008. Thus, we believe we are
positioned to perform well in what we expect to be a continued soft retail environment in 2008. Our focus
remains on growing market share with our core customers. When we challenge ourselves to offer the best
service and merchandise, we give the customer a reason to buy. We have one of the fastest inventory turns
among our direct competitors and when we continue to flow in new merchandise, our customers
respond best. By executing well, we increase comparable sales and improve profitability,
ultimately the best sign that we are taking care of our customers.