IBM 1999 Annual Report Download - page 44

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27.0
23.7
19 .5
16.2
12.7
’99
’96 ’97 ’98
46
’99
’95 ’96 ’97 ’98
services revenue —[ excluding maintenance, $in billions
number of signed strategic outsourcing
contracts valued at more than $100 million
enterprise and personal systems
Customers ordered record server processing capacity
in 1999. We also took some major steps toward building for
the future, introducing new high-performance servers and
acquiring two companies with strategic technologies.
Sequent Computer Systems strengthens the high end of our
Web server line, while Whistle Communications’ elegant
“thin server” technology is a key feature of our e-business
offering for smaller enterprises. Among the other high points:
>Added hundreds of ISV applications to our platforms.
>Made the industry’s most sweeping commitment to drive
the Linux operating system across all our server lines.
>Increased share of the 500 most powerful supercomputers
in the world by 36 percent, establishing IBM as the leader
in high-performance computing in 1999.
>Replaced Compaq in 1999 as the # 2 mobile PC vendor
in the world. ThinkPad unit volumes grew 50 percent faster
than the industry.
>Most important, we came on strong in three
strategic segments:
UNIX : RS/ 6000 S80
Debuted in September as the world’s fastest
e-business UNIX server. Customers purchased as
many S80s in its first three months as Sun shipped
of its competitive product in its first 18 months.
High-end storage : Shark
Shipped more than 1,000 units within the first
100 days of its introduction, and penetrated half of
the Fortune Global 100.
Intel-based servers : Netfinity
Increased shipments by more than 30 percent
and gained market share.
services
In 1999, IBM extended its lead as the world’s largest
provider of I/T services. Revenue grew 11 percent;
customers committed to more than $38 billion in new
contracts, and the backlog of engagements (work we’ll
do and be paid for this year and into the future) grew
18 percent to more than $60 billion.
And in the most explosive segment of the marketplace –
e-business services – revenue increased 60 percent,
to more than $3billion. Factor in all the other services
revenue that can be attributed to e-business – from
consulting, business intelligence and strategic outsourcing
– and our e-business services revenue easily doubles.
1999: the highlights
38
24
26
our portfolio