EasyJet 2014 Annual Report Download - page 42

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Corporate responsibility continued
Our people continue to show a high level of commitment
to working at easyJet, demonstrated by high employee
attendance which has continued to improve.
Able to fly – developing a high-performance culture
Learning and development
Developing our people to their full potential and ensuring
they have the right skills for their role is an essential part of
developing a high-performance culture. Through our online
learning academy introduced in 2013 we now have nearly
300 learning and development opportunities available to
our people. These range from articles and videos to formal
e-learning and face-to-face workshops. In addition, this year
we ran an annual National Learning at Work week. This
involved functions within the business developing face-to-
face learning sessions open to all employees to promote a
better understanding of the business and help us live our
One Team value.
Building the capacity of our management population is
also a high priority. Our managers are key to ensuring we
meet operational performance targets, as well as ensuring
we have an engaged workforce. Our new People
Management Development programme aims to provide
people managers with the basic skills and knowledge
they need to effectively manage their direct reports. This
programme has now been accredited by the University
of Bedfordshire and counts towards ongoing study for
a MBA (see the case study on page 43 for more details).
We continue to invest in future talent to support business
continuity. There are currently 29 people on our graduate
scheme and we employ 20 engineering apprentices.
Connected crew
Connected crew is our new programme to engage
pilots more closely with the business by improving
communication and offering further learning and
development opportunities.
• Pilot focus groups have been introduced to give
pilots the opportunity to ask questions and provide
feedback to the management team face-to-face.
47 sessions have been run in Gatwick, Milan and Paris
covering more than 500 pilots.
• Command leadership training has been enhanced
with an additional day’s training covering leadership
and commercial awareness for new and existing
captains. We have run 90 courses to date with over
700 captains and have received excellent feedback.
• We have launched a ground-breaking pilot degree
programme (Bachelor of Professional Pilot Practice BSc)
which is the first of its kind in the UK. The programme,
which is accredited by the University of Bedfordshire, has
been launched this year to our cadet pilots with a view
to offering it more widely in our pilot community in
the future.
A culture of wellbeing
Our people’s physical and psychological health is important
for continued success and growth. Our overall aim is to
keep our people happy, healthy and in work.
Through analysing management information that comes
from our specialist providers we have been seeking to
improve existing services and provide targeted help and
support for our people. Findings indicate that although it
is necessary to continue to support and promote good
physical health, there is a need to provide additional focus
on people’s psychological health.
To this end we have introduced a number of courses,
including an introduction to psychological health
(stress, anxiety and depression), mindfulness and resilience
training. During the year we have seen referral rates to
our occupational health services increase by around 17%
as the benefits of the services are communicated to our
managers. Based on a review of our services, we will soon
be introducing ‘biopsychosocial’ assessment (looking at
psychological and social wellness as well as physical illness).
Recognition and reward
We know that our approach to reward is critical to our
ability to attract and retain our people.
easyJet offers a competitive reward package focused on
driving a performance culture, with the emphasis on cash
and variable pay rather than fixed benefits. The reward
package includes an annual performance-driven bonus
(based on personal and Group performance) and grants
of share awards (based on the financial performance of
the Group).
40 easyJet plc Annual report and accounts 2014