Cigna 2015 Annual Report Download - page 33

PART I
ITEM 1. Business
filings, and any amendments to these filings, are made available free of
Other Information
charge on our website (http://www.cigna.com, under the ‘‘Investors –
The financial information included in this Annual Report on Quarterly Reports and SEC Filings’’ captions) as soon as reasonably
Form 10-K for the fiscal year ended December 31, 2015 practicable after we electronically file these materials with, or furnish
(‘‘Form 10-K’’) is in conformity with accounting principles generally them to, the Securities and Exchange Commission (the ‘‘SEC’’). We
accepted in the United States of America (‘‘GAAP’’) unless otherwise use our website as a channel of distribution for material company
indicated. Industry rankings and percentages set forth herein are for information. Important information, including news releases, analyst
the year ended December 31, 2015 unless otherwise indicated. In presentations and financial information regarding Cigna is routinely
addition, statements set forth in this document concerning our rank posted on and accessible at www.cigna.com. See ‘‘Code of Ethics and
or position in an industry or particular line of business have been Other Corporate Governance Disclosures’’ in Part III, Item 10
developed internally based on publicly available information unless beginning on page 117 of this Form 10-K for additional available
otherwise noted. information.
Cigna Corporation was incorporated in Delaware in 1981. Our
annual, quarterly and current reports, proxy statements and other
Global Health Care
Broad and deep portfolio of solutions across Commercial and Government operating segments
Commitment to highest quality health outcomes and customer experiences
Differentiated physician engagement models emphasizing value over volume of services
Technology powering actionable insights and affordable, personalized solutions
Talented and caring people embracing change and putting customers at the center of all we do
Medical Pharmacy Medicare Advantage Administrative Services
Stop Loss Behavioral Medicare Part D Only (ASO)
Dental Health Advocacy and Medicaid Guaranteed Cost
Vision Coaching Experience Rated
Collaborative Accountable Care National Insurance brokers and consultants
Organizations Middle Market Sales representatives
Independent Practice Associations Select Cigna private exchange
Delivery System Alliances Individual 3rd party private exchanges
Government Public exchanges
International
We seek to differentiate ourselves in this business by providing Our Commercial operating segment encompasses both our U.S.
personalized and affordable health care solutions to our clients and commercial and certain international health care businesses serving
customers. As the health care delivery system transitions from volume- employers and their employees, including globally-mobile
based reimbursements to a value orientation, our strategy is to individuals, and other groups (e.g., governmental and
accelerate our engagement with employers and individuals in order to: non-governmental organizations, unions and associations). In
1) increase our customers’ involvement in their health care and addition, our U.S. commercial health care business also serves
2) develop deep insights into customer needs. Our differentiated individuals through our product offerings both on and off the public
approach also targets selected geographies and market segments and, health insurance exchanges.
within those local markets, stronger relationships with health care
providers that promote quality and affordability of care for our
customers and clients.
CIGNA CORPORATION - 2015 Form 10-K 3
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How We Win
Products and Services Funding Types
Physician Engagement Customer Segments Distribution Channels