Cigna 2015 Annual Report Download - page 11

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9
1. Adjusted Income from Operations and Adjusted Income from Operations per share are non-GAAP measures used to describe the Company’s financial results. Definitions of Adjusted Income from Operations on a consolidated
and segment basis are contained in Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) on page 34 of the Form 10-K included in this annual report. The MD&A also includes
reconciliations of Adjusted Income from Operations to the most directly comparable GAAP measures. 2. Company comparison to medical cost trends publicly and independently reported by peers (United, Anthem, Aetna and
Humana) in investor calls, earnings releases, financial statements or investor day events. 3. Press release: “Anthem Announces Definitive Agreement to Acquire Cigna Corporation,” July 24, 2015. 4. Global network includes
more than 1 million partnerships with health care professionals, clinics and facilities including: 89,000 participating behavioral health care professionals and 11,400 facilities and clinics, 74,000 contracted pharmacies, 69,700
vision health care providers in more than 24,800 locations, 134,000 Dental PPO professionals, 20,000 Dental HMO professionals. “Facts About Cigna: 2014.” 5. IBI third-party study for stand-alone disability: 10% (6-days)
shorter STD durations compared with the industry (Source: IBI, “2013 Industry Benchmarking for STD.” 2014. 6. Cigna internal analysis of existing arrangements as of January 2016. Subject to change. 7. Cigna Collaborative
Care, individual Large Physician Group annual results for full-year 2014 versus market average (2015). Comparisons to “market” are established using Cigna internal claims data. “Quality” is based on compliance with evidence-
based medicine guidelines. 8. Cigna internal analysis of Cigna Collaborative Care, Large Physician Group individual arrangement annual results for 2014 (2015). ROI Methodology = (Total Savings - Total CCF Costs)/Total CCF
Costs. Reflects performance since inception of groups, with experience of one or more years. Please note, this ROI is based on 2014 performance of Cigna Collaborative Care groups. Aggregate cost and quality performance varies
year to year as the size of the group grows and as groups experience variances in their performance. Therefore, we are not able to guarantee an ROI for our program overall. 9. “Cigna Comprehensive Evaluation of Outcomes
Based Incentives,” February 1, 2015. Cigna customers enrolled in employer-sponsored plans with more than 500 employees. Assumes $2,000 deductible, 20% coinsurance and a $3,500 out-of-pocket max. Chronic conditions
include: Coronary artery disease, congestive heart failure, chronic obstructive pulmonary disease, depression, diabetes, low back pain, osteoarthritis, peripheral artery disease, weight complications, asthma. 10. Centers for
Disease Control & Prevention, National Diabetes statistics report, 2014. 11. Wilke, Joy, In U.S., Majority “Not Overweight,” Not Trying to Lose Weight, June 10, 2014. Gallup. Accessed May 2015.