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41
2013 Annual Report
Critical Accounting Policies
We prepare our consolidated financial statements in conformity with generally accepted accounting principles,
which require management to make certain estimates and apply judgment. We base our estimates and judgments
on historical experience, current trends and other factors that management believes to be important at the time the
consolidated financial statements are prepared. On a regular basis, we review our accounting policies and how they
are applied and disclosed in our consolidated financial statements. While we believe the historical experience, current
trends and other factors considered, support the preparation of our consolidated financial statements in conformity
with generally accepted accounting principles, actual results could differ from our estimates, and such differences
could be material.
Our significant accounting policies are discussed in Note 1 to our consolidated financial statements. We believe the
following accounting policies include a higher degree of judgment and/or complexity and, thus, are considered to be
critical accounting policies. We have discussed the development and selection of our critical accounting policies with
the Audit Committee of our Board of Directors and the Audit Committee has reviewed our disclosures relating to them.
Revenue Recognition
Pharmacy Services Segment
Our Pharmacy Services Segment sells prescription drugs directly through our mail service dispensing pharmacies
and indirectly through our retail pharmacy network. We recognize revenues in our Pharmacy Services Segment from
prescription drugs sold by our mail service dispensing pharmacies and under retail pharmacy network contracts
where we are the principal using the gross method at the contract prices negotiated with our clients. Net revenue
from our Pharmacy Services Segment includes: (i) the portion of the price the client pays directly to us, net of any
volume-related or other discounts paid back to the client, (ii) the price paid to us (“Mail Co-Payments”) or a third party
pharmacy in our retail pharmacy network (“Retail Co-Payments”) by individuals included in our clients’ benefit plans,
and (iii) administrative fees for retail pharmacy network contracts where we are not the principal. Sales taxes are not
included in revenue.
We recognize revenue in the Pharmacy Services Segment when: (i) persuasive evidence of an arrangement exists,
(ii) delivery has occurred or services have been rendered, (iii) the seller’s price to the buyer is fixed or determinable,
and (iv) collectability is reasonably assured. The following revenue recognition policies have been established for the
Pharmacy Services Segment.
• Revenues generated from prescription drugs sold by mail service dispensing pharmacies are recognized when the
prescription is delivered. At the time of delivery, the Pharmacy Services Segment has performed substantially all of
its obligations under its client contracts and does not experience a significant level of returns or reshipments.
• Revenues generated from prescription drugs sold by third party pharmacies in the Pharmacy Services Segment’s
retail pharmacy network and associated administrative fees are recognized at the Pharmacy Services Segment’s
point-of-sale, which is when the claim is adjudicated by the Pharmacy Services Segment’s online claims process-
ing system.
We determine whether we are the principal or agent for our retail pharmacy network transactions on a contract by
contract basis. In the majority of our contracts, we have determined we are the principal due to us: (i) being the
primary obligor in the arrangement, (ii) having latitude in establishing the price, changing the product or performing
part of the service, (iii) having discretion in supplier selection, (iv) having involvement in the determination of product
or service specifications, and (v) having credit risk. Our obligations under our client contracts for which revenues are
reported using the gross method are separate and distinct from our obligations to the third party pharmacies included
in our retail pharmacy network contracts. Pursuant to these contracts, we are contractually required to pay the third