CVS 2013 Annual Report Download - page 13

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11
2013 Annual Report
Can a small clinic solve
a big problem?
Our MinuteClinic® locations offer unparalleled convenience and are backed by CVS Care-
mark’s broad range of clinical offerings. As a result, MinuteClinic will play an important
role in patient care as the United States faces a growing shortage of primary care doctors.
“The shortage of primary care physicians is expect-
ed to reach 45,000 by 2020,” explains MinuteClinic
President Andy Sussman, M.D. “We believe that
our convenience, affordability, and growing list of
services for patients with both common acute and
chronic illnesses make MinuteClinic a valuable com-
plement to primary care practices.”
MinuteClinic is forming strategic alliances with
leading U.S. health systems and is emerging as
a valuable partner for PBM clients. As part of their
benefits, many of our plan members can now visit
their local MinuteClinic for biometric screenings,
wellness coaching, and other services that help
manage chronic diseases and close gaps in care.
A pilot program that reduces PBM member co-pays
is showing promising results, with total health care
spending among MinuteClinic users declining by
10 percent.
With health care reform shifting more of the
financial risk for patient outcomes onto physicians,
it is important for patients to be treated at the most
cost-effective and appropriate site of care. As a
result, physicians and large health systems are
beginning to look to CVS Caremark and MinuteClinic
to help improve adherence and patient outcomes.
We are assisting on a number of fronts, from helping
to reduce costs related to unwarranted emergency
room visits to the seamless integration of electronic
medical records.