Advance Auto Parts 2008 Annual Report Download - page 6
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Adapting to market conditions speaks to the ability of a company to thrive and grow. We are adapting by
continuing to focus on the following four key strategies that we launched in 2008 that will allow us to thrive
in 2009 and beyond:
• Commercial Acceleration – Serving Commercial customers better than anyone else through superior
delivery times, order accuracy and parts availability.
• DIY Transformation – Serving retail customers better than anyone else by providing products, services
and support tailored to local market needs.
• Availability Excellence – Delivering the right parts to the right place at the right time – every time.
• Superior Experience – Consistently providing trademark “Legendary Customer Service” through a
relentless focus on execution.
These strategies will enable us to become the leader in the automotive aftermarket in the face of turbulent
economic times. Despite the current economic challenges, we are committed to meeting the expectations
of our Team Members, customers and shareholders.
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Continued on page 7