Qantas 2013 Annual Report Download - page 39

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Jetstar Japan
Jetstar Japan is pioneering
domestic low-cost air travel
in Japan, one of the world’s
largest aviation markets.
»Joint venture with strong local partners:
Japan Airlines, Mitsubishi and Tokyo
Century Leasing Company.
»Fleet has grown from an initial three
aircraft to 13 in June 2013.
»Network has grown from an initial two
destinations to nine in June 2013.
»Load factors, on-time performance
and customer feedback have been
excellent, with Jetstar Japan’s Net
Promoter Score — which measures
customer satisfaction — the best
anywhere on the Jetstar network.
»The Japanese market is six times
larger than the Australian domestic
market, representing a huge growth
opportunity for Jetstar Japan.
Jetstar’s pan-Asian
network now spans
16 countries and
territories across
the world’s fastest
growing region for
air travel.
37
QANTAS ANNUAL REPORT 2013