Qantas 2013 Annual Report Download - page 15
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Strong Domestic Business
The Qantas Group’s
domesticbusiness is
strongand balanced.
Qantas and Jetstar remain the market
leaders in the corporate and leisure
sectors. With our dual brand strategy,
we offer our customers the best scale,
network and frequency, whatever their
reason for travel.
Despite a highly competitive market, the
Group maintained its prot-maximising
65 per cent market share in 2012/2013,
and customer satisfaction reached
record highs.
Highlights of 2012/2013:
»Qantas Domestic retained an
84percent share of the corporate
travel market and was the best major
airline for on-time performance.
»Signicant investment in Western
Australia, with Airbus 330s
introduced on all Perth-Sydney
andPerth-Melbourne weekday
services, plus an expanded Qantas
Club at Perth Airport. Intra-WA capacity
has also been increased.
»Continued growth and eet renewal
in regional Australia for QantasLink
and the Network Aviation y-in, y-out
operation. New regional lounges
opened in Devonport andTamworth.
»All Qantas Domestic A330s to be
refreshed from late 2014, with older
Boeing 737-400s to be retired by early
2014 and B767s to be phased out by
mid-2015.
»All 18 of Qantas Domestic’s B717s are
being upgraded with new interiors,
including ve with business class.
The Group’s regional
eet continues
to grow to meet
demand, with 28
Q400s and 13 B717s
at 30 June 2013.
QANTAS ANNUAL REPORT 2013
13