Qantas 2013 Annual Report Download - page 15

Download and view the complete annual report

Please find page 15 of the 2013 Qantas annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 184

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184

Strong Domestic Business
The Qantas Group’s
domesticbusiness is
strongand balanced.
Qantas and Jetstar remain the market
leaders in the corporate and leisure
sectors. With our dual brand strategy,
we offer our customers the best scale,
network and frequency, whatever their
reason for travel.
Despite a highly competitive market, the
Group maintained its prot-maximising
65 per cent market share in 2012/2013,
and customer satisfaction reached
record highs.
Highlights of 2012/2013:
»Qantas Domestic retained an
84percent share of the corporate
travel market and was the best major
airline for on-time performance.
»Signicant investment in Western
Australia, with Airbus 330s
introduced on all Perth-Sydney
andPerth-Melbourne weekday
services, plus an expanded Qantas
Club at Perth Airport. Intra-WA capacity
has also been increased.
»Continued growth and eet renewal
in regional Australia for QantasLink
and the Network Aviation y-in, y-out
operation. New regional lounges
opened in Devonport andTamworth.
»All Qantas Domestic A330s to be
refreshed from late 2014, with older
Boeing 737-400s to be retired by early
2014 and B767s to be phased out by
mid-2015.
»All 18 of Qantas Domestic’s B717s are
being upgraded with new interiors,
including ve with business class.
The Group’s regional
eet continues
to grow to meet
demand, with 28
Q400s and 13 B717s
at 30 June 2013.
QANTAS ANNUAL REPORT 2013
13