Qantas 2013 Annual Report Download - page 27

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Partnership with Emirates will deliver major benets
over many years.
It is the most signicant partnership
Qantas has ever established with
another airline, based on a clear vision:
a comprehensive shared network;
an excellent, consistent experience
for customers; global recognition for
frequent yers; and industry-leading
rewards for customer loyalty.
The partnership gives Qantas customers
access to Emirates’ vast network in
Europe, the Middle East and North
Africa, and gives Emirates customers
access to Qantas’ unmatched Australian
domestic and regional network. We are
also working together on trans-Tasman
andAsian routes.
Qantas’ position in the highly competitive
market between Australia and Europe is
far stronger in partnership with Emirates.
At the same time, moving our hub for
European ights from Singapore to Dubai
has enabled us to strengthen our focus
on Asia (see feature on page 34).
Since the partnership was launched,
the reception from our frequent yers,
employees and the tourism industry has
been outstanding.
Network benets
»14 return ights per day, or 98ights
perweek, between Australia andDubai.
»Over 65 destinations across Europe,
the Middle East and North Africa
available via Dubai, including more
than 30inEurope.
»Over 50 destinations in Australia
available to Emirates customers.
»Total travel time from Sydney and
Melbourne to Europe is, on average,
2 hours and 15 minutes shorter via
Dubai compared with Qantas’
previous network.
Frequent yer benets
»Qantas Frequent Flyer members can
use their points on any part of the
Emirates network .
»Extensive lounge access for eligible
Qantas and Emirates customers.
»Chauffeur drive service for rst and
business class customers (ights over
12hours long).
Travel and tourism benets
»Bookings by Qantas customers on
Emirates’ services to Europe are
running at twice the level of Qantas’
previous codeshare network.
»Bookings by Emirates customers on
Qantas’ domestic services are running
at three times the level of Qantas’
previous codeshare network.
The Dubai hub
»Dubai is the world’s fourth largest
airport by passenger numbers,
handling 60 million passengers and
2.5 million tonnes of freight per year.
It is expected to handle 100 million
passengers per year by 2020.
»Dubai is located within an eight-hour
ight of 75 per cent of the world’s
population.
»Qantas ies to Concourse A at Dubai
International Airport, Emirates’ new,
state-of-the-art facility with 20 gates
dedicated to A380 operations and
29,000 square metres of lounge space.
The Emirates
Partnership
25
QANTAS ANNUAL REPORT 2013