Qantas 2012 Annual Report Download - page 144

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Sustainability Statistics and Notes
The Group’s sustainability reporting framework is two-fold to represent the priorities and measures identified, as outlined below.
1. Sustainability Priorities - An Integrated Approach
The Group’s sustainability priorities are to continually improve our economic, social and environmental performance. A holistic review
of governance structures, strategies and initiatives are detailed in the Qantas Sustainability Review 2012, available on qantas.com.
2. Sustainability Measures
Specific indicators have been selected to measure performance and are contained within this report, the Sustainability Statistics
and Notes. The measures are divided into the following categories and are also outlined in the diagram below:
1 Safety and Health 2 Environment 3 Customer 4 People 5 Financial 6 Community
To support the Group’s core goal of delivering superior returns to shareholders, priorities and indicators measure the Group’s
performance in the areas which contribute to financial sustainability over the long term.
The approach in determining these priorities and measures, is to demonstrate to stakeholders the integration of sustainability
into the Group’s strategy and operations. The Group reviews these priorities and measures to ensure that they represent material
areas of focus and remain relevant.
The Group also reviews voluntary sustainability frameworks, such as the Global Reporting Initiative (GRI) G3.1 Sustainability Reporting
Guidelines and where selected indicators match the performance indicators recommended by GRI, a GRI indicator reference is provided.
Sustainability Priorities
detailed in the Qantas Sustainability Review 2012
Sustainability Measures
reported in the Sustainability Statistics
and Notes, Qantas Annual Report 2012
Governance
Corporate Governance
Safety
Business Resilience
Group Security and Facilitation
Group Audit and Risk Management
Supply Chain
Qantas Values
The Board endorses the ASX Corporate
Governance Principles and Recommendations
with  Amendments, nd Edition
Corporate Governance Statement
Qantas Annual Report 
Environment
Carbon Footprint
Waste & Water
Fleet
Noise
Aviation Fuel and Carbon Emissions
Electricity
Water
Waste
Social
Customer
Qantas
Qantas Frequent Flyer
Jetstar
Domestic On-time Performance
People
Investing
Recognising
Supporting
Listening
Occupational Health and Safety
Absenteeism
Diversity
Community Qantas Foundation
In the Community
National Export Revenue
Domestic Traveller Expenditure
Economic Output
Economic Qantas Annual Report 
and Qantas Data Book 
Underlying Profit Before Tax
Net Underlying Unit Cost
Free Cash Flow
Average Fleet Age
QANTAS ANNUAL REPORT 2012142