eBay 2003 Annual Report Download - page 63

Download and view the complete annual report

Please find page 63 of the 2003 eBay annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 129

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129

Coins and Stamps: Collectors Universe, Heritage, US Mint, US Postal Service, Shop At Home,
Bowers and Morena, auction houses, independent coin and stamp dealers
Collectibles: Collectiblestoday.com, Franklin Mint, Go Collect, Heritage, Mastronet,
Replacements.com, Ruby Lane, Tias, antique and collectible dealers, antique and collectible fairs, Öea
markets and swap meets, specialty retailers, regional auction houses
Computers & Consumer Electronics: Amazon.com, Best Buy, Buy.com, Circuit City, CNET,
CompUSA, Dell, Electronics Boutique, Fry's Electronics, Gamestop, Gateway, The Good Guys, Hewlett
Packard, IBM, MicroWarehouse, PC Connection, PCMall.com, Radio Shack, Ritz Camera, Tech Depot,
Tiger Direct, Tweeter Home Entertainment, uBid, Computer Discount Warehouse, computer, consumer
electronics and photography retailers
Home & Garden: IKEA, Crate & Barrel, Home Depot, Williams-Sonoma Inc. (Pottery Barn,
Williams-Sonoma), Bed, Bath & Beyond, Lowes, Linens 'n Things, Pier One, Ethan Allen, Frontgate,
Burpee.com, Spiegel, TJ Max, Tuesday Morning, Kohl's
Jewelry: Bluenile.com, Diamond.com, Ice.com, Macy's, Mondera.com, HSN.com, QVC.com,
Wal-Mart.com, Zales
Musical Instruments: Guitar Center/Musicians Friend, Sam Ash, Gbase.com, Harmony-Central.com,
musical instrument retailers and manufacturers
Pottery & Glass: Just Glass, Pottery Auction, Go Collect, Pier 1 Imports, Williams-Sonoma,
Replacements.com, Ruby Lane, Tias, antique and collectible dealers, antique and collectible fairs, Öea
markets and swap meets, specialty retailers, regional auction houses
Sporting Goods/Equipment: Amazon.com, Bass Pro Shops, Big 5, Cabela's, Dick's Sporting Goods,
GSI Commerce, GolfClubExchange.com, Performance Bike, Play It Again Sports, REI, The Sports
Authority, SportsLine.com, TGW.com
Sports Memorabilia: Beckett's, Collectors Universe, Gray Flannel, MastroNet, Lelands, NAXCOM,
ThePit.com, Steiner Sports, Superior, hobby shops and discount retailers
Tickets and Experiences: Craigslist, Musictoday, Paciolan, RazorGator.com, SCI Ticketing, StubHub,
Ticketmaster, Tickets.com, TicketsNow.com, ticket brokers
Tool/Equipment/Hardware: Home Depot, HomeBase, Amazon.com, Ace Hardware, OSH, Do-It-
Best Hardware, True Value Hardware
Toys and Hobbies: Toys R Us, Amazon.com/Toysrus.com, KB Toys/KBToys.com, FAO Inc. (FAO
Schwarz, Zany Brainy, the Right Start)
Our international websites compete with similar online and oÉine channels in each of their vertical
categories in most countries. In addition, they compete with general online e-commerce sites, such as
Quelle and Otto in Germany, Yahoo-Kimo in Taiwan, Daum in South Korea, TaoBao and a proposed
partnership between Sina.com and Yahoo! in China, and Amazon in the U.K. and other countries. In
some of these countries, there are online sites that have much larger customer bases and greater brand
recognition than we do, and in each of these countries there are competitors that have a better
understanding of local culture and commerce than we do.
The principal competitive factors for eBay include the following:
‚ ability to attract buyers and sellers;
‚ volume of transactions and price and selection of goods;
‚ customer service; and
‚ brand recognition.
61