Pottery Barn 2004 Annual Report Download - page 5

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Since 1956, Williams-Sonoma, Inc. has grown from a single retail store to a multi-channel portfolio of brands.
Though each of these brands bring innovative, quality products to our customers, the whole is greater than the
sum of its parts. Together, these brands fulfill our vision of “enhancing our customers’ lives at home.” Whether
the customer is shopping in our retail stores, ordering from our catalogs, or purchasing on our e-commerce
websites, we are committed to providing a superior customer experience.
In closing, we would like to thank our loyal customers, employees, vendor partners, and shareholders for their
continued support. While 2004 was a year of record financial performance, we look forward to building on our
successes and delivering even higher levels of performance in 2005.
W. Howard Lester, Edward A. Mueller,
Chairman of the Board Chief Executive Officer
This letter contains forward-looking statements. Please see the section titled “Forward-Looking Statements” on
Page 1 of our Annual Report on Form 10-K for the fiscal year ended January 30, 2005, which is part of this
Annual Report to Shareholders, for important cautionary language regarding these statements.
Shareholders’ Letter