Quest Diagnostics 2005 Annual Report Download - page 3

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Quest฀Diagnostics
฀ ฀ ฀ This฀singular฀focus฀has฀fueled฀our฀company’s฀growth,฀making฀us฀the฀unrivaled฀leader฀in฀the฀diagnostic฀testing฀
industry.฀Yet,฀the฀true฀measure฀of฀our฀success฀is฀the฀way฀we฀treat฀patients฀as฀individuals,฀not฀statistics—from฀our฀skill฀in฀
providing฀caring,฀personal฀service;฀to฀our฀technical฀competency฀in฀delivering฀fast,฀accurate฀test฀results;฀to฀our฀medical฀
and฀scientific฀proficiency฀in฀developing฀new฀tests,฀technology฀platforms฀and฀insights฀that฀advance฀healthcare.฀In฀short,฀
we฀measure฀ourprogress฀one฀patient฀encounter฀at฀a฀time—yielding฀a฀sum฀that฀we฀think฀is฀infinitely฀greater฀than฀its฀parts.
145,000,000
550,000
41,500
2,000
185
1
At฀Quest฀Diagnostics,฀ourfirst฀
responsibility฀istoPatients.
»
patientswho฀relyon฀ourtesting฀each฀year
patientsamplesanalyzedevery฀night
convenientpatientservicecenters
laboratoriesfocusedon฀accurateandtimelyresults
employeesputting฀patients฀firstineverything฀they฀do
clear฀strategyfocusedon฀Patients,GrowthandPeople